I have a Probook G3 i purchased second hand yesterday . It would have originally had Windows installed but its not activated now . how do i get it reinstalled

Question

i need windows down loaded on my probook

Answer 1

When Probook G3 was viewed it displayed:

https://support.hp.com/us-en/document/c04792126

Preinstalled
Windows 10 Pro 64
Windows 10 Home 64
Windows 8.1 Pro 64
Windows 8.1 64
Windows 7 Professional 64 (available through downgrade rights from Windows 10 Pro)
Windows 7 Professional 32 (available through downgrade rights from Windows 10 Pro)
Windows 7 Professional 64
Windows 7 Professional 32
FreeDOS 2.0
Web only support
Windows 10 Enterprise 64
Windows 8.1 Enterprise 64
Windows 7 Professional 32
Windows 7 Enterprise 64
Windows 7 Enterprise 32

https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2

https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a

https://learn.microsoft.com/en-us/lifecycle/faq/windows

https://support.microsoft.com/en-us/windows/upgrade-to-windows-10-faq-cce52341-7943-594e-72ce-e1cf00382445

If it had had a Windows 7 or 8.1 installation that had never been upgraded to Windows 10 there is no automatic licensing information on Microsoft servers.

If it had had a Windows 10 OEM license that had at any time been updated then licensing information is on Microsoft servers.

If it were a computer used in a business without OEM where the organization had used activation services then it would require the purchase of a retail version of Windows 10 or 11.

Windows iso are free.

A clean install can be performed with Windows 10:

https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
https://www.microsoft.com/en-us/software-download/windows10

Then the activation troubleshooter can be used:
https://support.microsoft.com/en-us/windows/using-the-windows-activation-troubleshooter-d717cdff-cf19-9770-7198-40119c2a696c

If there are problems with the activation troubleshooter then additional options are:

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
https://support.microsoft.com/en-us/windows/get-help-with-windows-activation-errors-09d8fb64-6768-4815-0c30-159fa7d89d85

https://www.microsoft.com/en-us/windows/get-windows-10

https://www.microsoft.com/en-us/windows/compare-windows-10-home-vs-pro

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