After Warpping my android app with Intune. Attachment file are getting corrupt and not viewable

Jude Antony 1 Reputation point
2022-06-03T12:03:10.007+00:00

We have an Android Mobile App which launch web page using Webview. In the web page, we have a functionality of download documents such as PDF, Excel etc.

Before wrapping with Intune. All the functions are expected as worked.

But after wrapping with Intune. Attachment files are getting downloaded but when we click on the file from the download folder. Below error is popup
(Cannot display PDF(Filename.pdf) is of invalid format.

Microsoft Security | Intune | Other
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  1. Lu Dai-MSFT 28,526 Reputation points
    2022-06-06T01:46:14.127+00:00

    @Jude Antony Thanks for posting in our Q&A.

    For this issue, did you mean that you refer to the following article to use Intune App Wrapping Tool for Webview? However, it couldn't show PDF file.
    https://learn.microsoft.com/en-us/mem/intune/developer/app-wrapper-prepare-android

    Please understand that this issue is more related to intune develop scope. For this error message, it is not enough to find the root cause. It is needed to check more logs based on your specific environment. With Q&A limitation resource, it is suggested to create an online support ticket to get more accurate help. Here is the support link:
    https://learn.microsoft.com/en-us/mem/get-support

    Thanks for your understanding and hope everything goes well with you.


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