Re-Enter passowrd on mail profile

asked 2022-06-07T14:00:26.283+00:00
Dan 26 Reputation points

Hi all,
does anyone have any idea why would I need to re-enter password for my iOS mobile device?

Device is already enrolled and managed by Intune and I need to re-enter password every now and then.
This only affects iOS users and not Android users.

Does anyone have any idea what could be the setting causing this?

Thanks in advance for the answers!

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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. answered 2022-06-08T01:29:00.76+00:00
    Lu Dai-MSFT 20,896 Reputation points Microsoft Employee

    @Dan Thanks for posting in our Q&A.

    To clarify this issue, we appreciate your help to collect some information:

    1. On which app is this happening? Outlook app or iOS native mail App?
    2. Does this situation occur in unenrolled iOS devices? I find someone discussed this issue in Apple Community forum:
      https://discussions.apple.com/thread/252015220
      Note: Non-Microsoft link, just for the reference.
    3. Based on my research, there are some methods to fix mail keeps asking for password on iOS. Please try and check if it works.
      https://www.guidingtech.com/ways-to-fix-mail-keeps-asking-for-password-on-iphone/
      Note: Non-Microsoft link, just for the reference.

    Hope it will give you some ideas.


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