What is the preferred method when creating a versatile QnA bot? Must record user input. Non-whitelisted services cannot be used (Power virtual agent, Power automate)

Question

What is the preferred method when creating a versatile QnA bot? Must record user input. Non-whitelisted services cannot be used (Power virtual agent, Power automate)

Anonymous

Currently, I have an Azure bot created with bot framework composer. It is linked to a QnA maker to answer FAQ questions. I have created a survey that the user can fill out and it is linked to a power-bi report that I can view to see the user's answer. As of this moment, I can not publish new changes to it.

I am running into this issue "Error - Qnamaker build failed: Access denied due to invalid subscription key or wrong API endpoint. Make sure to provide a valid key for an active subscription and use a correct regional API endpoint for your resource."

I have double checked all of the subscriptions key and regions etc... This has not happened with the first QnA maker that I have previously created. Only after I created a new QnA maker and attached it to a new bot then I run into this issue. The reason why I had to create a new QnA maker is because the initial one was deleted because it was in a non-whitelisted region.

Requirements

User can fill out survey through chatbot and the answers are recorded
Interpret questions and get answers from QnA maker
List item

Rohit Mungi 49,111 Reputation points Microsoft Employee Moderator

2022-06-08T09:51:54.86+00:00

@Anonymous For the error message mentioned, are you seeing this error when you try to train the KB from the QnA portal or from the bot where you have previously successfully trained and tested the KB from QnA portal but the integration with the bot gives this error?

If the error is the first case, then you can cross check the search service indexes associated with the KB and restart the app service to check if the re-train & test is successful with the KB.
If the error is the second case, then you could try to create a new bot from the publish tab of your KB and test it instead of editing your existing bot to update the configuration of KB. This can confirm that your new QnA KB works fine and the config changes could be the reason for the error.
Anonymous

2022-06-08T17:26:35.277+00:00

Hi @Rohit Mungi

It is an Azure bot and not a web app bot. I am seeing this message when I try to publish it in bot framework composer. If i create a new Azure bot with a new publishing profile it works for a day.
I believe the error is the second case, it could be configuration changes but I've checked each field to match the correct resource.

Your answer

Rohit Mungi 49,111 Reputation points Microsoft Employee Moderator

2022-06-08T09:51:54.86+00:00

@Anonymous For the error message mentioned, are you seeing this error when you try to train the KB from the QnA portal or from the bot where you have previously successfully trained and tested the KB from QnA portal but the integration with the bot gives this error?

If the error is the first case, then you can cross check the search service indexes associated with the KB and restart the app service to check if the re-train & test is successful with the KB.
If the error is the second case, then you could try to create a new bot from the publish tab of your KB and test it instead of editing your existing bot to update the configuration of KB. This can confirm that your new QnA KB works fine and the config changes could be the reason for the error.
Anonymous

2022-06-08T17:26:35.277+00:00

Hi @Rohit Mungi

It is an Azure bot and not a web app bot. I am seeing this message when I try to publish it in bot framework composer. If i create a new Azure bot with a new publishing profile it works for a day.
I believe the error is the second case, it could be configuration changes but I've checked each field to match the correct resource.

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What is the preferred method when creating a versatile QnA bot? Must record user input. Non-whitelisted services cannot be used (Power virtual agent, Power automate)

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