About the message "ajaxExtended call failed"

ooumi77 126

When I try to view the basic information user in Azure Active Directory, I get the message "ajaxExtended call failed" and cannot open it. Is this not authorized? I have a personal Microsoft account.

ooumi77 126 Reputation points

2022-06-08T13:32:06.073+00:00

If I don't have the authority, how can I get the authority?
Shweta Mathur 27,216 Reputation points Microsoft Employee

2022-06-10T05:18:13.953+00:00

Hi @ooumi77 ,

Thanks for reaching out. Are you still facing the issue?

Are you trying to view user's information through Azure portal? Have you tried signing in through any another browser? If that still doesn't fix the issue, try clearing your browser's cache/cookies, or log in again with an incognito window.

Are you facing issue while accessing user's information or other details as well?

If issue still persists, please let us know to help you further.

Thanks,
Shweta
ooumi77 126 Reputation points

2022-06-10T11:35:52.76+00:00

thank you for your reply.
However, although I gave all the advice, it was NG.
Isn't the individual count not authorized to display the user?