Windows 11 Problems after joining a domain

Richard Edwards 1 Reputation point

I will do my best to give details. It will be a long question.

PC number 1 was running Windows 10 Pro and belongs on a domain. I upgraded PC 1 to Windows 11 through Windows Update. A few minor printer issues but nothing major.

PC number 2 was a fresh install of Windows 11 using Microsoft's ISO. Installed and running as a workgroup PC just fine. I joined this PC to our domain. When I log into this PC using a domain user, including the same domain user as PC 1, I cannot personalize my desktop, cannot open Windows explorer, cannot open Control Panel, pretty much nothing can be done. If I log in using a local account, all is good.

In summary, I can login on PC number 1 as DOMAINUSER and everything works well, but if I login as DOMAINUSER on PC number 2, hardly anything works.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. MotoX80 23,651 Reputation points

    Check AD and verify that both computer accounts are in the same OU. Use gpresult to verify that the same group policies are being applied.

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  2. Limitless Technology 37,351 Reputation points


    Thank you for your question and reaching out. I can understand you are having issues related to Windows 11 can not see explorer and personalization.

    Please note that It can be some Group Policy or Logon Script due to which you may not able access control panel and customize the Profile.

    Please try Disable any Antivirus program or Windows firewall you may have for temporary purpose.

    Please try to Login with Domain or Enterprise Admin account and see if you are able to access control panel.

    Make sure your User and Windows 11 Computer account is placed at Proper Group and Organization Unit.


    --If the reply is helpful, please Upvote and Accept as answer--

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  3. Yoni 1 Reputation point

    I have similar problem with new laptop with WIN 11.
    I think the issue is that i used the same domain mail as Microsoft account to first connect the device to windows 11 and connect it to active directory.
    during the process to connect the laptop to the domain i had to disconnect it from azure - as instructed by a popup

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  4. Vedamurthy G H 1 Reputation point

    @Yoni is that your Windows 11 Problems after joining a domain issue resolved

    we are having similar Problem we lost all the user data

    this Microsoft not giving any support we tried with help line no no use

    so i have decided in my office primases we are by coating the Windows 11 Pro 64 bit os

    From: "Microsoft Support" <>
    To: "murthy961@réalisations .in" <murthy961@réalisations .in>
    Sent: Mon, Jan 9, 2023 at 9:21 AM
    Subject: Microsoft Support [Case #:1048401054] - Request opened

    Please type your reply above this line ##

    Thank you for contacting Microsoft Support - a support case has been opened for you.
    For your reference:
    • Case #: 1048401054
    • Created on: Monday, January 9, 2023
    • Description: Customer facing issue in windows11
    Remember, Microsoft will never ask for your password as part of any support interaction. Also, please don´t send any financial or personal information in email.
    Microsoft Support

    Privacy Policy | Address: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052

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