Active Directory user unable to connect to computer connected to the domain.

Boyan Kehayov 1 Reputation point


In one of the offices of our firm we are experiencing issues with I suppose the Domain Controller.

On one of the computers User 1 is unable to sign in with their AD account on PC 1. User 2 has no issues logging in. At the same time User 1 has no issues logging in on PC 2. Not every computer in the office has this issue and not every AD user. All computers are connected in the same network and the same Domain. All users are Members Of the DomainUser group we have.

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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  1. Limitless Technology 37,526 Reputation points


    Thank you for your question and reaching out. I can understand you are having issues related to computers unable to connect to the domain.

    1. Please ensure on your User computers DNS ip should be of your Domain controller.
    2. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
    3. Please verify date and time should be same on Client and Domain controller.
    4. On your Domain controller make sure DNS service is running and DC ip should be static and not DHCP ip.


    --If the reply is helpful, please Upvote and Accept as answer--

  2. Dave Patrick 341.8K Reputation points MVP

    Please run;

    Dcdiag /v /c /d /e /s:%computername% >C:\dcdiag.log <- run on any domain controller
    repadmin /showrepl >C:\repl.txt <- run on any domain controller
    ipconfig /all > C:\dc1.txt <- run on domain controller 1
    ipconfig /all > C:\dc2.txt <- run on domain controller 2
    ipconfig /all > C:\dc3.txt <- run on domain controller 3
    ipconfig /all > C:\problemworkstation.txt <- run on problem member

    then put unzipped text files up on OneDrive and share a link.

  3. Dave Patrick 341.8K Reputation points MVP

    Please run;

    Dcdiag /v /c /d /e /s:%computername% >C:\dcdiag.log
    repadmin /showrepl >C:\repl.txt
    ipconfig /all > C:\dc1.txt
    ipconfig /all > C:\dc2.txt
    ipconfig /all > C:\dc3.txt
    ipconfig /all > C:\problemworkstation.txt

    then put unzipped text files up on OneDrive and share a link.

  4. Dave Patrick 341.8K Reputation points MVP

    I'd check the domain controller and problem member both have the static ip address of DC listed for DNS and no others such as router or public DNS.

    --please don't forget to upvote and Accept as answer if the reply is helpful--