Migration Exchange 2016 (CU22) to 2019 (CU12) problem autodiscover

Marie44 61 Reputation points
2022-06-16T12:51:58.26+00:00

hello,

I configured an Exchange 2019 server (CU12) and migrated all balls to the server. Everything works except the Autodiscover service. When Server 2016 is off I get different errors depending on how I try to access Autodiscover. and this does not affect all workstations.
First of all I want to say that if I manually navigate to our xml at https://srv-exch2019.domain.local/autodiscover/autodiscover.xml and put in my credentials I get the error 600 expected and I have to report that autodiscover is functional. (It works internally for a few customers so I know that's not a problem.)
When running the test-outlookwebservices command in PowerShell (using my email address for -Identity and my credentials), I get the following:

from the outlook I have a connection to my 2016 while the BAL is migrated
he also offers me the certificate of 2016 and not of 2019

connection status is:

and if srv-exch16 is shutdown :

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Aholic Liang-MSFT 13,871 Reputation points Microsoft Vendor
    2022-06-17T05:24:20.017+00:00

    Hi @marielaurechaume-3814 ,
    Please have a check that the "serviceBindingInformation" attribute of the SCP points to the new server . And is it in the form of having a fully a fully qualified domain name?
    For example , https://EX19.contoso.com/Autodiscover/Autodiscover.xml.
    Then please have a check that the DNS is pointing to the correct Exchange IP address.


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  1. Marie44 61 Reputation points
    2022-06-17T12:00:32.527+00:00

    problem fixed. I think there was latency on the sites we had to wait for everything to replicate

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