When you get the screen that says to approve the notification, if you open the app yourself and refresh (pull down), does it see the notification?
If so it’s likely local notification settings or problems on your device. I’d check that first.
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I am trying to log into one of my accounts and it says I need to approve of the login with the authenticator app. The problem is is that I receive no prompt on the app the allow the log in. I have two accounts linked in my authenticator app, my Microsoft account and my school account. I need a verification for my school account.
When you get the screen that says to approve the notification, if you open the app yourself and refresh (pull down), does it see the notification?
If so it’s likely local notification settings or problems on your device. I’d check that first.