I am not getting the verification sent to the app when I try to login into one of my accounts.

Noa Garcia 1 Reputation point
2022-06-16T15:45:23.07+00:00

I am trying to log into one of my accounts and it says I need to approve of the login with the authenticator app. The problem is is that I receive no prompt on the app the allow the log in. I have two accounts linked in my authenticator app, my Microsoft account and my school account. I need a verification for my school account.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Paul van Berlo 826 Reputation points
    2022-06-24T20:23:17.137+00:00

    When you get the screen that says to approve the notification, if you open the app yourself and refresh (pull down), does it see the notification?

    If so it’s likely local notification settings or problems on your device. I’d check that first.

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