Domain Controllor showing it cannot resolve names in the primary DNS zone

asked 2022-06-16T20:34:17.223+00:00
Jacob Harrell 21 Reputation points

We have a domain controller where we get an error message of "The DNS server at x.x.x.x in Ethernet cannot resolve the names in the primary DNS domain zone".

All users, workstations, and server can login to the domain and no is have trouble getting to the internet or internal website.

How do we fix this and take step to make sure this doesn't happen again.

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
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Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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Windows DHCP
Windows DHCP
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.DHCP: Dynamic Host Configuration Protocol (DHCP). A communications protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in an organization's network.
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Accepted answer
  1. answered 2022-06-16T20:42:45.83+00:00
    Dave Patrick 328.5K Reputation points Microsoft MVP

    Please run;

    Dcdiag /v /c /d /e /s:%computername% >C:\dcdiag.log
    repadmin /showrepl >C:\repl.txt
    ipconfig /all > C:\dc1.txt
    ipconfig /all > C:\dc2.txt
    ipconfig /all > C:\dc3.txt
    ipconfig /all > C:\problemworkstation.txt

    then put unzipped text files up on OneDrive and share a link.


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  1. answered 2022-06-16T20:37:22.103+00:00
    Miraç Öztürk 81 Reputation points

    This was solved in the end by a update from Microsoft.
    Maybe this link solved your problem;

    https://support.microsoft.com/en-us/help/4493473/windows-10-update-kb4493473