Domain Controllor showing it cannot resolve names in the primary DNS zone

Jacob Harrell 21 Reputation points
2022-06-16T20:34:17.223+00:00

We have a domain controller where we get an error message of "The DNS server at x.x.x.x in Ethernet cannot resolve the names in the primary DNS domain zone".

All users, workstations, and server can login to the domain and no is have trouble getting to the internet or internal website.

How do we fix this and take step to make sure this doesn't happen again.

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,347 questions
Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
5,722 questions
Windows DHCP
Windows DHCP
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.DHCP: Dynamic Host Configuration Protocol (DHCP). A communications protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in an organization's network.
1,020 questions
0 comments No comments
{count} votes

Accepted answer
  1. Dave Patrick 425.7K Reputation points MVP
    2022-06-16T20:42:45.83+00:00

    Please run;

    Dcdiag /v /c /d /e /s:%computername% >C:\dcdiag.log
    repadmin /showrepl >C:\repl.txt
    ipconfig /all > C:\dc1.txt
    ipconfig /all > C:\dc2.txt
    ipconfig /all > C:\dc3.txt
    ipconfig /all > C:\problemworkstation.txt

    then put unzipped text files up on OneDrive and share a link.

    1 person found this answer helpful.

1 additional answer

Sort by: Most helpful
  1. Miraç Öztürk 81 Reputation points
    2022-06-16T20:37:22.103+00:00

    This was solved in the end by a update from Microsoft.
    Maybe this link solved your problem;

    https://support.microsoft.com/en-us/help/4493473/windows-10-update-kb4493473