When I try to delete tenants, Azure claims I need to Delete all license-based subscriptions.

Michael Morrissey 6 Reputation points
2022-06-18T22:42:43.277+00:00

When I try to delete tenants, Azure claims I need to Delete all license-based subscriptions. Where do I find teh license based subscriptions thatare preventing Azure from dropping these tenants?

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  1. T. Kujala 8,426 Reputation points
    2022-06-19T03:48:32.3+00:00

    Hi @Michael Morrissey ,

    You could open the next url. If you find any subscriptions, just cancel it. Probably, it takes 48-72 hours when the changes are showing in Azure.

    https://admin.microsoft.com/Adminportal/Home#/subscriptions

    More information.

    https://learn.microsoft.com/en-us/microsoft-365/commerce/subscriptions/cancel-your-subscription?view=o365-worldwide#steps-to-cancel-your-subscription

  2. JamesTran-MSFT 26,621 Reputation points Microsoft Employee
    2022-06-23T20:18:32.237+00:00

    @Michael Morrissey
    Thank you for your post and I apologize for the delayed response!

    When it comes to deleting your tenant and running into the Delete all license-based subscriptions error, can you make sure you don't have any subscriptions within your Azure Portal or Microsoft 365 portal.

    Microsoft 365 - https://admin.microsoft.com/Adminportal/Home#/subscriptions
    Azure Portal - https://portal.azure.com/#blade/Microsoft_Azure_Billing/SubscriptionsBlade

    214503-image.png

    If you don't have any active subscriptions and are still having issues deleting your tenant, I'd recommend creating a support request with our Subscriptions Management team similar to the below.
    214484-image.png

    If you have any other questions, please let me know.
    Thank you for your time and patience throughout this issue.

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