Analyze user navigation patterns with User Flows in Application Insights- Same Event shows multiple time

Rajini Ragupathy 1 Reputation point
2022-06-20T07:17:08.767+00:00

I have using appcenter analytics in my Android application, but when we try User Flows in Application Insights on Azure the same event shows multiple times.

Could you help me out why the event shows multiple time.

Please refer below screenshot

212806-capture.png

Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
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  1. AnuragSingh-MSFT 21,471 Reputation points
    2022-06-27T08:25:43.907+00:00

    Hi@Rajini Ragupathy ,

    Thank you for reaching out to Microsoft Q&A for this question. Apologies for the delayed response.

    Based on the screenshot shared in the question, I could think of 2 different reasons for this behavior:

    1. You have enabled Client-side JavaScript using both the methods - npm setup as well as the script snippet (causing redundant submissions to ApplicationInsights). Ref - Adding the JavaScript SDK

    2. The duplicates you see in the view are related to different request/operation happening on the same page. For example, the home page loads and connects to Sql Server and then a refresh happens. While these are 3 different events within the same action/page, they are getting listed under Home only. For example, consider the screenshots below for an application for the same duration:

    215234-image.png

    I would suggest using the Edit option on the "User Flows" page to change Included Events to various types and see the difference. Also, you may use the Excluded Events and Filters from the Edit option to modify the view to your requirement and exclude unwanted noisy information.

    Please let me know if you have any questions.

    ---
    Please 'Accept as answer' if it helped so that it can help others in the community looking for help on similar topics.

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