RDP connection issue in Azure VM

Antony Maxwin 281 Reputation points
2022-06-21T05:53:51.317+00:00

HI
i have one VM in Azure , and since last week i am not able to connect to the vm, after troubleshooting i have added the TLS registry keys after that i am able to connect , any one can help me to find out the importance of TLS in RDP connections.
thank you

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,799 questions
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
8,361 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,045 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. vipullag-MSFT 26,436 Reputation points
    2022-06-23T10:57:55.437+00:00

    @Antony Maxwin

    Welcome to Microsoft Q&A Platform, thanks for posting your query here.

    Glad to know that you have resolved the RDP connection issue with Azure VM by adding TLS registry.

    I have added Windows related tags to this thread so that SME's from that area could help answer your query.

    However, I will try to provide some information here that can help you.

    Depending on the system, RDP uses the TLS 1.0, 1.1, or 1.2 (server) protocol for connection. TLS and SSL protocols use a client/server model and are based on certificate authentication.

    To query how these protocols are set up on the VM, open a CMD instance, and then run the following commands:

    reg query "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server" /v Enabled  
    reg query "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Server" /v Enabled  
    reg query "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server" /v Enabled  
    

    Please check below documents for more details on this protocol:

    https://learn.microsoft.com/en-us/windows-server/security/tls/tls-ssl-schannel-ssp-overview

    https://learn.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2-client#bkmk_protocol

    https://social.technet.microsoft.com/Forums/en-US/ff98d296-42cb-4f4d-a69f-c8dea82453ad/how-windows-server-2012-r2-use-tls-12-for-remote-desktop-connection?forum=winserver8gen

    Hope that helps.
    If the suggested response helped you resolve your issue, do click on "Mark as Answer" and "Up-Vote" for the answer that helped you for benefit of the community.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.