@JohnD
You're right about the discussion being about an Xbox 360 accessory, but the discussion is also about making said accessory work within Windows making it still relevant within this forum. If we had had this exact same discussion in the forum you suggested they would have told us to come here.
@Mattetch
It seems Microsoft seems to refuse to acknowledge that the first chatpads released had packaging that said Works with Windows Live Messenger. Instead of saying something along the lines of, chat with friends on Windows Live Messenger via the Xbox 360 Live Messenger interface. They later changed the packaging to correct this oversight. Also if you can get window to recognize the device, you can use third party software to emulate key functions for just about any game out there. This software works by intercepting the keystroke on the game pad or chat pad in this case and telling the game that it came from the key board.
lastly there is a video on youtube of a programmer using the XNA studio to send information from his chatpad to the 360, and then from the 360 to his PC. Crude, but effective. There is however a notable delay which would be an issue with gamers. For those who don't know the XNA studio is a programming environment for the 360 on windows that allows you to program and run games designed for the xbox on your pc. It has an annual subscription fee. But its the same platform used to make the "Community Games" that you see in the marketplace.
I've concluded that it's not that Microsoft Can't make the chatpad work within Windows, but rather Microsoft doesn't want to make it work, and is refusing to tell us why.