Cannot access Azure Marketplace

Guilherme Macedo Grecco 2

I have a problem accessing the Azure Marketplace, when I click I get the following error:

"errorMessage": "AADSTS500014: The service principal for resource 'a0e1e353-1a3e-42cf-a8ea-3a9746eec58c' is disabled. This indicate that a subscription within the tenant has lapsed, or that the administrator for this tenant has disabled the application, preventing tokens from being issued for it.\r\nTrace ID: 036412b9-b388-4fdd-bf70-cdec70851b00\r\nCorrelation ID: ad7f449c-f8b3-4809-9925-e8de5e34cd02\r\nTimestamp: 2022-06-23 16:00:41Z"

Mike Urnun 9,836 Reputation points Microsoft Employee

2022-06-23T21:57:11.953+00:00

@Guilherme Macedo Grecco - Per the error message, please check if the particular principal is either disabled or the corresponding subscription is expired. Although it is for a different product, the following thread appears to be similar: https://powerusers.microsoft.com/t5/Building-Power-Apps/message-AADSTS500014-The-service-principal-for-resource-https/td-p/930784

1 answer

JamesTran-MSFT 36,796 Reputation points Microsoft Employee

2022-06-24T16:29:33.41+00:00
@Guilherme Macedo Grecco
Thank you for your post!

Error Message:
AADSTS500014: The service principal for resource 'eec58c' is disabled. This indicate that a subscription within the tenant has lapsed, or that the administrator for this tenant has disabled the application, preventing tokens from being issued for it.

From the message, can you see if your Subscription within the tenant is still active? This could potentially be your Azure Active Directory License.

Can you also check to see if the Service Principal within Azure Active Directory is active? You can do this by going to Azure AD -> Enterprise Apps -> Search the resource from the error.

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.
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1 person found this answer helpful.
JamesTran-MSFT 36,796 Reputation points Microsoft Employee

2022-06-27T15:38:50.567+00:00

@Guilherme Macedo Grecco
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?

Guilherme Macedo Grecco 2 Reputation points

2022-06-27T19:26:29.69+00:00

Hello,

It didn't work, I got the answer through Stack Overflow. I cleared the search filter in Business Applications and filtered by application ID, Microsoft AppSource appears, went to Properties and enabled.

Guilherme Macedo Grecco 2 Reputation points

2022-06-27T19:32:30.057+00:00

Hello,

I managed to solve the problem, going to Enterprise Applications, removing all filters and searching for Application ID, I found Microsoft AppSource. I went into Properties and enabled it.

JamesTran-MSFT 36,796 Reputation points Microsoft Employee

2022-06-28T17:20:51.013+00:00

@Guilherme Macedo Grecco
Thank you for following up on this and I'm glad that you were able to resolve your issue by enabling the application Microsoft AppSource.

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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Cannot access Azure Marketplace

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