@Mickey-0613 , it's critical that you correctly populate the SMBIOS fields of your device and that your build environment is set up with the same corresponding values. Please confirm the firmware was implemented support for SMBIOS that complies with System Management BIOS Reference Specification, Version 2.4 or later. More information please see this document(https://learn.microsoft.com/en-us/windows-hardware/manufacture/iot/license-requirements#smbios-support). In addition, have you checked if the device could access the internet?
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