azure vm cannot activate

asked 2020-09-10T09:19:36.923+00:00
Marcelo Clare 1 Reputation point

Hi Team,

I have two Windows 2019 Datacenter VMs running in Azure that cannot activate.

I have tried the troubleshooting steps:

https://learn.microsoft.com/en-us/azure/virtual-machines/troubleshooting/troubleshoot-activation-problems

No luck.

Could you please assist?

Kind regards,

Marcelo Clare

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. answered 2020-09-10T10:05:19.877+00:00
    Sam Cogan 7,362 Reputation points Microsoft MVP

    Is this using a standard Azure Image or a custom image?
    Have you configured any NSG rules or Firewall rules blocking outbound traffic?
    Have you configured any custom DNS settings?

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  2. answered 2020-09-12T12:05:33.853+00:00
    Manish Jha 236 Reputation points

    Can you check if NSG is not blocking port 1688

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  3. answered 2020-09-15T11:14:45.827+00:00
    K Sheahan Kularathne 341 Reputation points

    Can send the exact error that you get. Or send me the output of this command.
    slmgr.vbs /dli

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