Store PUR-AuthenticationFaliure

Question

Version: 19045.5247

Edition: Home

Whenever I try to install any apps from the store, it results in PUR-AuthenticationFaliure. I tried every single method to fix that error but none of them worked.

Answer 1

None of them worked

Answer 2

the last it worked was around 6 months ago and no i did not make any changes

Answer 3

Were you able to resolve this issue. I am experiencing the exact same.

Answer 4

When was the last time it worked properly? Have you made any changes to your computer recently?

Answer 5

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, rest assured, I'm going to do my best to help you.

When was the last time it worked properly? Have you made any changes to your computer recently?

If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

Please try changing your Region to United States if it helps.

Please try signing out your Microsoft Account from the Microsoft Store then sign-in again

Please let me know if you have tried the methods below.

**Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box,

type wsreset.exe -i

and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

**Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

If disabled, change it to Automatic, click Start and click OK.

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/usi...

After that, restart your computer

**Reset the Microsoft Store app

Press Start then search Microsoft Store

Right click it then select App settings

Click Terminate > Repair > Reset

**Re-register built-in apps and reinstall the Microsoft Store app

Press Windows key + X

Click and Run Windows PowerShell (Admin)

Copy and paste the command below then press Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

Kind regards,

John DeV

Independent Advisor