User's calendar App is not visible in Teams App: MacBook pro

Suraj Patil 1 Reputation point
2022-07-08T08:52:39.573+00:00

User's calendar App is not visible in Teams App: MacBook pro

Below troubleshooting is already performed:

1: In Teams-Apps-Calerndar App is not visible.
2: In Teams Admin center-Users-Manage users- selected user-Policies-App setup policy-Calendar app is already added.
3: Tried logging into teams web, there also Teams calendar is missing
4: Verified the licenses- Licenses are correctly assigned.

Getting below error while logging into office365 account using web
Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicense

cleared the chrome cache and browsing history still the same error.

Kindly help us to fix this issue.

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  1. Kael Yao-MSFT 37,691 Reputation points Microsoft Vendor
    2022-07-11T01:50:23.023+00:00

    Hi @Suraj Patil

    Since Teams calendar is associated with Exchange Online mailbox calendar, and you cannot access the mailbox with the error UserHasNoMailboxAndNoLicenseAssignedException,
    please first confirm that if the affected user has an active license for Exchange Online or have Exchange Online service enabled.

    If yes, please also access Microsoft Remote Connectivity Analyzer and perform a Teams calendar app test.
    See if it would return other error messages.


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