Why my sent messages disappeared?

Tehyalera 61 Reputation points
2022-07-12T01:57:17.31+00:00

When I sent an email, it was not found in the sent item folder. Could you please help me to find it?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. ChristyZhang-MSFT 25,366 Reputation points Microsoft Vendor
    2022-07-12T06:19:05.683+00:00

    Hi @ehyalera-1815 ,

    Welcome to our forum!

    Does this issue occur recently? If so, have you done any specific operations before that?
    And do other users around you encounter the same issue?

    Please first make sure the Save copies of messages in the Sent Items folder check box is selected via File > Options > Mail > Save messages.
    219782-19.png

    On the other hand, as i know, the Save copies of messages in Sent Items folder option can be controlled using the Outlook Group Policy setting. Considering that the option is changed by gpo, it's also suggested that you could check the related settings in this article:
    Outlook Group Policy setting


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