Install error - 0x80073701 for June & July KB any help appreciated

Matthew 1 Reputation point
2022-07-12T20:36:50.007+00:00

220049-cbs-error.log

2022-07-12 16:20:28, Info CSI 0000088c Performing 1 operations as follows:
(0) AddCat: flags: 1 catfile: @0x26eb52d99b0
2022-07-12 16:20:28, Error CSI 0000088d@Gary_WRC /7/12:20:20:28.185 (F) onecore\base\wcp\componentstore\csd_locking.cpp(95): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2022-07-12 16:20:28, Error CSI 0000088e (F) STATUS_SXS_ASSEMBLY_MISSING #17587012# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2022-07-12 16:20:28, Error CSI 0000088f (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #17586679# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-TerminalServices-AppServerClient-Opt-Deployment, version 10.0.22000.653, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Microsoft-Windows-TerminalServices-AppServerClient-Opt-Package~31bf3856ad364e35~amd64~~10.0.22000.653.d2e2e7c06c39e0dbca382144a7bffe05', rah = (null), manpath = (null), catpath [gle=0x80073701]
2022-07-12 16:20:28, Error CSI = (null), ed = 0, disp = 0)[gle=0x80073701]
2022-07-12 16:20:28, Info CBS Failed to pin deployment while resolving Update: Microsoft-Windows-TerminalServices-AppServerClient-Opt-Package~31bf3856ad364e35~amd64~~10.0.22000.653.d2e2e7c06c39e0dbca382144a7bffe05 from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-12 16:20:28, Info CBS Failed to bulk stage deployment manifest and pin deployment for package:Microsoft-Windows-Notepad-System-FoD-Package~31bf3856ad364e35~amd64~~10.0.22000.653 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-12 16:20:28, Info CBS CommitPackagesState: Started persisting state of packages
2022-07-12 16:20:28, Info CBS CommitPackagesState: Completed persisting state of packages
2022-07-12 16:20:28, Info CSI 00000890@Gary_WRC /7/12:20:20:28.194 CSI Transaction @0x26e959c5310 destroyed
2022-07-12 16:20:28, Info CBS Perf: Resolve chain complete.
2022-07-12 16:20:28, Info CBS Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-12 16:20:28, Error CBS Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-12 16:20:28, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~22000.795.1.7, status: 0x80073701, failure source: Resolve, start state: Absent, target state: Installed, client id: UpdateAgentLCU
2022-07-12 16:20:28, Info CBS Not able to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-07-12 16:20:28, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.
2022-07-12 16:20:28, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20220711021455.cab to WER report.
2022-07-12 16:20:28, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20220709221328.cab to WER report.
2022-07-12 16:20:28, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20220707051950.cab to WER report.
2022-07-12 16:20:28, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20220704202012.cab to WER report.
2022-07-12 16:20:28, Info CBS Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-07-12 16:20:28, Info CBS Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-07-12 16:20:28, Info CBS Reboot mark cleared
2022-07-12 16:20:28, Info CBS Winlogon: Simplifying Winlogon CreateSession notifications
2022-07-12 16:20:28, Info CBS Winlogon: Deregistering for CreateSession notifications
2022-07-12 16:20:28, Info CBS FinalCommitPackagesState: Started persisting state of packages
2022-07-12 16:20:28, Info CBS Reporting package change for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~22000.795.1.7, current: Absent, pending: Default, start: Absent, applicable: Installed, target: Installed, limit: Installed, status: 0x0, failure source: Resolve, reboot required: False, client id: UpdateAgentLCU, initiated offline: False, execution sequence: 173, first merged sequence: 173, reboot reason: REBOOT_NOT_REQUIRED, RM App session: -1, RM App name: N/A, FileName in use: N/A, release type: Security Update, OC operation: False, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK), Express download: False, Download Size: 0 Used lower priority: False Priority changes: 0
2022-07-12 16:20:28, Info CBS Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~22000.795.1.7, current: Absent, original: Absent, target: Installed, status: 0x80073701, failure source: Resolve, failure details: "(null)", client id: UpdateAgentLCU, initiated offline: False, execution sequence: 173, first merged sequence: 173, pending decision: InteractiveInstallFailed, primitive execution context: Interactive
2022-07-12 16:20:28, Info CBS The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-07-12 16:20:28, Info CBS Resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-07-12 16:20:28, Info CBS Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-07-12 16:20:28, Info CBS Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-07-12 16:20:28, Info CBS FinalCommitPackagesState: Completed persisting state of packages
2022-07-12 16:20:28, Info CBS Enabling LKG boot option
2022-07-12 16:20:28, Info CBS Exec: End: nested restore point - complete.
2022-07-12 16:20:28, Info CBS Exec: Will not run corruption repair because no store corruption found.
2022-07-12 16:20:28, Info CBS Exec: Processing complete. Session: 30971436_3161611129, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~22000.795.1.7, Identifier: KB5015814 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-12 16:20:28, Info CBS Removing the pending hard reserve adjustment for Client: UpdateAgentLCU, Session: 30971436_3161611129
2022-07-12 16:20:29, Error CBS Failed to perform operation. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-12 16:20:29, Info CBS Session: 30971436_3161611129 finalized. Reboot required: no [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-12 16:20:29, Info CBS Failed finalizing session [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-07-12 16:20:29, Info CBS Failed to call Process on TiWorker session [HRESULT = 0x80073701]
2022-07-12 16:20:29, Info CBS Deleting directory: \?\C:\Windows\CbsTemp\30971436_3161611129\
2022-07-12 16:20:29, Info CBS Moving directory from \?\C:\Windows\CbsTemp\30971436_3161611129\ to \?\C:\Windows\CbsTemp{A64DBE2D-8611-4CB1-ADE8-48178F4DE2A7}
2022-07-12 16:20:30, Info CBS Deletion of: \?\C:\Windows\CbsTemp{A64DBE2D-8611-4CB1-ADE8-48178F4DE2A7} successful
2022-07-12 16:22:31, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2022-07-12 16:22:31, Info CBS TiWorker signaled for shutdown, going to exit.
2022-07-12 16:22:31, Info CBS Deleting the contents of directory: \?\C:\Windows\CbsTemp
2022-07-12 16:22:31, Info CBS Deletion of: \?\C:\Windows\CbsTemp successful
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2022-07-12 16:22:31, Info CBS Execution Engine Finalize
2022-07-12 16:22:31, Info CBS Execution Engine Finalize
2022-07-12 16:22:31, Info CBS Execution Engine Finalize
2022-07-12 16:22:31, Info CBS Execution Engine Finalize
2022-07-12 16:22:31, Info CBS Lock: Lock removed: TiWorkerClassFactory, level: 30, total lock:3
2022-07-12 16:22:31, Info CBS Lock: Lock removed: CCbsWorker, level: 5, total lock:2
2022-07-12 16:22:31, Info CBS Ending the TiWorker main loop.
2022-07-12 16:22:31, Info CBS Starting TiWorker finalization.
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2022-07-12 16:22:31, Info CBS CBS Engine already deactivated
2022-07-12 16:22:31, Info CBS CBS Engine already deactivated
2022-07-12 16:22:31, Info CBS CBS Engine already deactivated
2022-07-12 16:22:31, Info CBS CBS Engine already deactivated
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: ComponentAnalyzerFinalize
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: PackageTrackerFinalize
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: CoreResourcesUnload
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: SessionManagerFinalize
2022-07-12 16:22:31, Info CBS Lock: Lock removed: CSIInventoryCriticalSection, level: 64, total lock:10
2022-07-12 16:22:31, Info CBS Lock: Lock removed: CCbsSessionManager, level: 11, total lock:9
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: CapabilityManagerFinalize
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: PublicObjectMonitorFinalize
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: Enter vCoreInitializeLock
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: WcpUnload
2022-07-12 16:22:31, Info CSI 00000891 Direct SIL provider: Number of files opened: 6365.
2022-07-12 16:22:31, Info CSI 00000892 Direct SIL provider: Number of files opened: 175863.
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: DrupUnload
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: CfgMgr32Unload
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: DpxUnload
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: SrUnload
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: TurboStackUnload
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: CbsEsdUnload
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: CbsOneSettingsFinalize
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: CbsTraceInfoUninitialize
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: CbsEventUnregister
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: AppContainerUnload
2022-07-12 16:22:31, Info CBS CbsCoreFinalize: WdsUnload, logging from cbscore will end.
2022-07-12 16:22:31, Info CBS Ending TiWorker finalization.
2022-07-12 16:22:31, Info CBS Ending the TrustedInstaller main loop.
2022-07-12 16:22:31, Info CBS Starting TrustedInstaller finalization.
2022-07-12 16:22:31, Info CBS Winlogon: Stopping notify server
2022-07-12 16:22:31, Info CBS Winlogon: Unloading SysNotify DLL
2022-07-12 16:22:31, Info CBS Lock: Lock removed: WinlogonNotifyLock, level: 8, total lock:6
2022-07-12 16:22:31, Info CBS Ending TrustedInstaller finalization.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
9,586 questions
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. MCB 6 Reputation points
    2022-07-21T13:04:08.517+00:00

    KB5015814 refused to install for me using windows update

    I ran the WIndows Update trouble shooter which showed no problems other than a pending install, but regardless the update did not install.

    I also ran SFC and DISM but they showed no errors.

    While doing the research on KB5015814 issues I read that this update caused problems with . Net 3.5 for some users so I disabled .Net, then downloaded the KB5015814 update directly from the Windows catalogue and hallelujah!! the update installed fine, although it took over an hour. I can't say how long it actually took as I left it running overnight and it had installed the following morning.

    So the steps were as follows:

    • open 'optionalfeatures', you can use windows search for this
    • untick .Net 3.5 Framework (on my PC it was the first option)
    • for good measure i also unticked .Net Framework 4.8
    • click ok and then restart system
    • then go to windows catalogue to download the appropriate KB5015814 update for your system.
    • These updates can be found at 'https://www.catalog.update.microsoft.com/Search.aspx?q=KB5015814'
    • download the appropriate version for your system and then run the downloaded .msu file by doubleclicking it
    • Assuming kb5015814 has installed ok, then reboot
    • Hopefully it has installed, but regardless remember to go back to optionalfeatures and re-enable the .Net Framework options you had previously disabled.
    • Click OK and then reboot again for good measure.

    When I went back to windows update it was still showing the error, but upon clicking 'Retry', Windows Update ran and found everything was up to date with no errors.

    I hope this works for you and helps.

    1 person found this answer helpful.

  2. MCB 6 Reputation points
    2022-07-15T13:30:43.627+00:00

    I have the same error 0x80073701 with the late June 2022 and then the July 2022 kb5015814 when using the Windows update site.
    I downloaded the file from the Win Catalogue to install the security update manually, but although that looks as if it works by initialising and running, it fails at the end.
    I ran the Windows Update Troubleshooter which says there is an update pending and I should reboot, but the update still does not install.
    Help definitely appreciated.

    0 comments No comments

  3. Jean-Paul Adans 1 Reputation point
    2022-07-21T11:51:39.257+00:00

    I had the same error, and tried all the tips I could find on the net, sfc, dism, etc... but nothing helped. Tried manual install from the update catalog, no success either.

    In the end I attempted an in-place upgrade with the Win11 ISO, and even that failed.

    After some more research, I finally managed to solve it:

    • download Win11 ISO
    • run msconfig:
    • on the tab General, select Selective startup, uncheck Load Startup Items
    • on the tab Services, hide all microsoft services and then disable all others
    • restart the system, this is a "clean boot"
    • mount the ISO, run setup.exe and let the install do its job (keep apps & files)
    • when done, re-enable all non-microsoft services in msconfig

    this did it for me, hope this can help others...


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.