Microsoft Bot deployed to Azure not working

Oehman, Peter 16

I have followed this tutorial to publish a Microsoft Bot to Azure. I got a messages that the bot was deployed successfully and got a messaging endpoint that's a public domain. . When trying to test the bot in web chat, it appears to connect, however typing something in doesn't get any response. . It's supposed to be the basic echo bot. When testing locally using the bot framework emulator it was working and I haven't changed any of the code since deploying. When trying to go to the messaging endpoint I get this: . When I try to go to the same URL but with /api/messages removed I get this: . Any help would be appreciated!

Oehman, Peter 16 Reputation points

2022-07-22T15:01:54.12+00:00

I don't know why it's not appearing as a link but the word "this" in the first sentence is a link to the tutorial I'm following.
YutongTie-MSFT 45,906 Reputation points

2022-07-26T16:22:25.427+00:00

Hello @Oehman, Peter

Thanks a lot for reaching out to us and we are working on this case.

Regards,
Yutong
Brubru Oliveira 10 Reputation points

2023-02-08T16:55:17.8766667+00:00

same here, did you manage it to work?

2 answers

Brubru Oliveira 10 Reputation points

2023-02-08T16:32:12.7833333+00:00

I got it.. So, before deploy you should execute the publish command to create a Publish folder, and then deploy that folder.. not the project folder..

The command to create the publish folder is:

dotnet publish -c Release -o ./bin/Publish

And after that, go to that folder and execute the deployment command.
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1 person found this answer helpful.
Tim Williams 5 Reputation points

2023-03-08T01:15:42.0733333+00:00

Hi @Brubru Oliveira

I'm still having trouble with this and have a question if you don't mind.

From the tutorial, I am executing the following deployment command from the root of my repository (where I've created the .deployment file):

az webapp deployment source config-zip --resource-group <my-resource-group> --name <my-app-service> --src <rel-path-to-zip-file>

What did you include in your zip file? The instructions say "Within your project's root folder, create a zip file that contains all files and subfolders.", however this did not work for me.

Thanks

Matt Eland 76 Reputation points MVP

2023-03-09T02:39:59.9766667+00:00

Wonderful! I've been stuck on this a number of times to the point where I wrote my own tutorial for "future Matt" to use. I'm sharing it here in case it's helpful: https://accessibleai.dev/post/create_and_deploy_bot/

For me, the things I often miss the most are configuring permissions between the app service and the bot service.

Tim Williams 5 Reputation points

2023-03-10T04:07:34.2333333+00:00

Thanks @Matt Eland

I read through it and it looks really helpful. I've mostly been using the az CLI to do my deployments, so maybe I missed a step or something. I posted a response to a comment below on where I'm at now with troubleshooting, and will update when I've resolved the issue.

Tim Williams 5 Reputation points

2023-03-11T15:57:04.6+00:00

I resolved my issue and posted a comment below with details. Thanks for the tutorial @Matt Eland it was very helpful!
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Tim Williams 5 Reputation points

2023-03-08T01:22:43.8066667+00:00

Hi @Brubru Oliveira

What did you include in your zip file? The instructions in the tutorial didn't work for me (Sorry for the repost, I don't see how to delete this).
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Brubru Oliveira 10 Reputation points

2023-03-08T09:39:27.8233333+00:00

Hey Tim,

So what really worked for me, was to install the Azure extension at the vscode.. All you have to do is right click the project producition folder and publish it.. :-)

Ah, before that you need to compile to production with this command:

dotnet publish -c Release -o ./bin/Publish

Let me know if worked ok?

Cheers,

Bruno Oliveira

Tim Williams 5 Reputation points

2023-03-10T04:05:08.1066667+00:00

Thanks for your response Bruno,

It looks like I was able to deploy the app, but I am still troubleshooting some other issues and haven't gotten it working yet.

The zip file I created were the contents of the folder that has the web.config (not the folder itself) and confirmed in the Azure console that the files are deployed after running the az webapp deployment source config-zip command I mentioned above.

After enabling Application Logging in the App Service Logging menu I noticed that the app service was throwing 500.30 errors. From the error message it sounded like I needed to install an ASP.NET extension, so I did that and the error went away.

Still nothing appeared in the Web Chat test page though. I then found out I had an application error in my startup code due to an credentials issue trying to access Azure Key Vault.

Finally after that was resolved, I am now seeing 503 GatewayTimeout errors in the Web Chat logs, which I am still trying to understand.

Anyways, when I figure it out, I'll post an update.

Tim Williams 5 Reputation points

2023-03-11T15:43:56.3233333+00:00

Ok, I figured out what I was doing wrong. I had a couple of problems related to the Prepare your project files section of the Provision and Publish a Bot tutorial.

The first issue was with the .deployment file created by the az bot prepare-deploy command. This file needs to be in the same folder as the bot's .csproj file. The contents should look like below (See GitHub issue):

[config] SCM_SCRIPT_GENERATOR_ARGS=--aspNetCore "MyBot.csproj"

Then, the zip file needs to be created from all of the files at this level (including the .deployment file). I was originally trying to zip and deploy the dotnet build/publish output, which is incorrect when using az webapp deployment source config-zip to deploy the code.

After I fixed these steps, my bot was able to run in the Azure web chat test page.
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