can you connect on remote on webex or teams to further understand the issue
I'm sorry that our policy isn't allowed to do this. It is not allowed in forum team. But you could open a case with MS if you want to get the remote support.
Global Customer Service phone numbers
I will check and update to change the IP address to FQDN
Please let me know if there are any updates.
Also it is recommended to run the Server Cleanup Wizard to clean up the useless files if you haven't tried for a long time.
Hope the above will be helpful.
Best regards,
Rita
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