Volume goes up & down by itself

Question

The volume on my pc isn't working when I take part in a zoom meeting or playing back a recording (zoom/youtube/webinar). It starts out ok then dips down to almost nothing, then goes up again for a few seconds before going down again. My speakers are on 100%. I have run troubleshooting but nothing is coming up. The pc is only a few months old. The sound worked properly once maybe 2/3 months ago then didn't work again.

Answer 1

Hi, HelenMartin4! Thanks for reaching out. My name is Princess. I'm an independent advisor. I'll be happy to help you out today.

I would suggest you refer to the below steps and check if it helps to resolve the issue.

1. Right-click the Volume icon on the right corner of the taskbar.
2. Click on "Open sound settings".
3. On the right pane, click the "Sound Control Panel".
4. Double-click the "Speakers" and the Speaker Properties will pop up.
5. Click the Advanced tab.
6. Uncheck the "Allow application to take exclusive control of this device" checkbox.
7. Click Apply and Ok.
8. Safely Restart the PC.

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!

Sincerely,

P. Blancaflor

Answer 2

Hi it has helped a little in that the volume level isn't fluctuating like it was but the output level is still very low, on 100% it's still very quiet.

Answer 3

Hi 

System Manufacturer - HP

System Model - HP Pavilion Laptop 15-cw1xxx

Answer 4

Hi HelenMartin4,

Please download and install the latest audio driver for your PC.

https://support.hp.com/us-en/drivers/selfservic...

Before installing the latest audio driver, you should uninstall the old one.

1. Open Device Manager.
2. Double-click the "Sound, video and game controllers".
3. Right-click the old audio driver and select "Uninstall device"
4. Put a check on the "Delete the driver software for this device" checkbox.
5. Click Uninstall.
6. Install the new audio driver.

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Sincerely,

P. Blancaflor

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 5

Hi HelenMartin4,

Thank you for your detailed reply. Please check the options below on how to fix the low volume on Windows 10.

Option 1. Volume Mixer.

1. Right-click the Volume icon on the right corner of the taskbar.
2. Click "Open volume mixer".
3. Slide up and raise the audio slider for third-party software open on the taskbar if the volume is too low.

Option 2. Set the audio quality.

1. Right-click the Volume icon on the right corner of the taskbar.
2. Click on "Open sound settings".
3. On the right pane, click the "Sound Control Panel".
4. 4. Double-click the "Speakers" and the Speaker Properties will pop up.
5. Click the Advanced tab.
6. Under the "Default Format", Change to 24 bit (Studio Quality)
7. Click Apply and Ok.

Option 3. Enable Loudness Equalization.

1. Right-click the Volume icon on the right corner of the taskbar.
2. Click on "Open sound settings".
3. On the right pane, click the "Sound Control Panel".
4. Double-click the "Speakers" and the Speaker Properties will pop up.
5. Select the Enhancements tab >> Select the Loudness Equalization option.
6. Click the Apply and OK buttons to close the window.

Option 4. Fix sound problems in Windows 10.

https://support.microsoft.com/en-ph/help/452028...

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!

Sincerely,

P. Blancaflor