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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 20%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
I have subscribed for the user presence status.
I kept user in ideal state in MS Teams when status was Available.
After some time I received user status as Offline and on MS Teams browser client, it was showing Available.
I want to know why it triggered false presence status change?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 65%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
We are looking into this issue. We shall get back to you soon.
Any update?
We tried this at our end with graph explorer directly and we are getting the status as "away" if we move out from the Teams app window. We are checking this with the engineering team.
Could you please check and confirm once again if you are getting the presence status as offline/away?
I tried it on 2 different machines. On my machine for my user I am getting Away and on another machine for another user we are getting Offline
Any Update?
We are raising a bug for the same. Engineering team will look into it. We will keep you posted on the updates. Thank you.
ok Thanks
Could you please share the following details to help us to investigate -
Could you please share the following details to help us to investigate -
We got change in requirement. We have made the changes accordingly and that is why not able to give the details quickly.
I would like to keep this issue on hold for now.
I will reopen when required.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 63%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDZ%3C/text%3E%3C/svg%3E)
Hello all,
Do you know what is the status of this issue? We see something that may be related.
We are using MS graph to sync MS Teams app with our custom App's presence.
When we sign out from MS Teams, we still receive Offline status events, so even if we manually change our presence to Available from our App, presence changes back to Offline (even though we have signed out from MS Teams).