Windows drops internet when idle

Question

Recently, my laptop drops internet connection if idle for more than a few minutes.

In the notification area internet still shows as connected, but Microsoft Edge will not open pages (show no internet message) and extensions are dropped.

All I have to do to "reconnect" is to restart the laptop.

This Dell laptop connects wirelessly to WiFi and Ethernet.

Does this sound familiar to anyone? Could there be a setting set wrong or some sort of WiFi/Ethernet conflict or adapter problem?

Answer 1

Hi, wrkeen

My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.

Try to follow these steps to repair your Internet connections:

Enter the Start menu or by pressing the Win + I key combination, open the Settings and click on the Network and Internet option. Once there, we select the Status option from the menu on the left side and, within the configurations and options that are loaded in the right panel, we have to look for the restoration of the network.

When you click on this option, it will show us a new window from where we can restore the network in Windows 10. In this way, all network adapters will be removed and reinstalled, and the original configuration of other network components will be restored. net. This implies that if we were using some software, such as a VPN client or virtual switches, we will have to reinstall them.

A process that the system performs automatically by clicking on the Reset button that is now displayed in Network Reset in Windows 10 settings. It is normal for the process to not take long, although we must wait until the end completely and restart the computer to continue with the network configuration in Windows 10 as we have done so far.

https://www.kapilarya.com/how-to-reset-network-...

https://support.microsoft.com/en-us/help/10741/...

You can also check that your drivers are updated.

https://support.microsoft.com/en-us/help/402844...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Jeffrey,

Thanks form the repy.

I did the reset and it seems to have solved the problem.

Bob Keen