File Explorer Freezes Every Time I Try to Delete a File on Network Drive

Question

It would be nice to delete a file from my media server, but apparently File Explorer freezes or crashes every time I right click on the files. I have now restarted it 3 times, my desktop has also been restarted. I would like to not have to connect a monitor to my media server to delete a video or two.

And now it refuses to close no matter what I do so I can't even try again.

Answer 1

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I actually experience the same issue as before, and the troubleshooting steps provided below fixed my issue:

Method 1. Clear cache of File explorer

-Open Run Command ( Press Windows key + R)

-Copy, paste then click ok the file path below:

C:\Users%username%\AppData\Roaming\Microsoft\Windows\Recent\AutomaticDestinations

Delete everything inside the AutomaticDestinations folder

-Restart PC and check

Method 2. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type MSConfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

troubleshooting reference: https://support.microsoft.com/en-us/topic/how-t...

Let me know how it goes and I hope that helps.

Bernard

Independent Advisor