YOUR PIN IS NO LONGER AVAILABLE DUE TO A CHANGE TO THE SECURITY SETTINGS ON YOUR DEVICE.

Question

I am unable to set-up a new PIN as it asks for a security code to be sent on a number I no longer have. I just updated my number on microsoft accounts and it says will take 30 days before it takes effect. Now I can't even log into my laptop. No option for password login or to change to a local account. Someone HELP!!!

Answer 1

Good day! I'm Raniel, a Microsoft user like you. I understand your frustration regarding this issue and I'll do my best to help.

Just to clarify, do you also encounter the issue when you access your account via safe mode?. Please see the steps under "From the sign-in screen": https://support.microsoft.com/help/12376/window...

Once in safe mode, kindly perform the steps on this article to troubleshoot the issue: https://thegeekpage.com/fix-sign-in-with-pin-is...

Another option is to enable the built-in administrator account, then create a new user account instead:

1. On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart
2. After your machine reboots, click on "Troubleshoot" under Choose an option
3. Click on "Advanced options" > select "command prompt"
4. On the command prompt window, type net user administrator /active:yes and press Enter
5. Reboot your machine, see if you'll be able to login to the built-in administrator account
6. Create a new user account and copy your files to the new account(go through the steps under "My computer is in a workgroup") . Please refer to this article as a guide: https://support.microsoft.com/help/14039/window...

I hope this helps. Good luck!

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Answer 2

I can’t get into my admin account it says my password isn’t available due to security settings changed on this device

Answer 3

Same issue. How did you resolve this thing ?

Answer 4

same here

Answer 5

My solution:

I ran into the same issue ytd, trying to reset my computer without knowing my PIN won't work afterwards.

Initially, I wanted all of my files to be removed, so I chose "Remove everything". After it's done, this issue popped up.

Fortunately, in the end I managed to solve this issue by resetting my computer again, selecting "Keep my files" option, and "Local Reinstall". It also involves changing your microsoft password in my case. Hope it helps.