Teams slow

IBN 4,056 Reputation points
2022-08-12T17:33:30.867+00:00

Hello,

Please i need your help on this issue.

One of our affected user teams application is working pretty slow. We have cleared teams cache.

Still the same behavior.

I have tried signing out and resigning again but still the issue remains the same.

Despite making changes in GPU hardware acceleration as well still the issue remains the same.

Please note that there is no intermittent network fluctuations as well in our organization.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. SokiGuo-MSFT 7,946 Reputation points Microsoft Vendor
    2022-08-16T08:38:30.43+00:00

    @IBN

    According to your description, I have the following questions to confirm with you：

    1.Does anyone else have the same problem in your organization?

    2.Is the Teams working slow when you are using Teams Web client? If the web client can log in successfully, you can re-download the desktop client.

    3.What version of your operating system is it? If necessary, you could update the operating system.

    We recommend that you check the hardware configuration. For more details about hardware configuration requirements in Teams, you could refer to this link's table.

    Besides, you could check the network bandwidth. For more details about hardware configuration requirements in Teams, you could refer to this link's table.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".