Calendar in Teams isn't showing up

Question

We are currently in the process of implementing Teams and we are coming up with errors as we are setting it up. We currently have an Exchange server for our email on premises and some of our Outlook software is the older model but these issues seem to be universal across the office. The first one was obvious. When we log into Teams, the Calendar option does not show up.

The next issue is that when we search in our email, it comes up with nothing. We have to switch to "search All Outlook Items" to get a result.

And the third issue is an error message that appears when we try to set up out of office messages.

Would a Microsoft Support staff member be able to help us with this?

Answer 1

When trying step 1, the policies tab does not appear

Answer 2

I had the same issue, I signed out and signed back in, and all apps are showing up.

Answer 3

Hello AmusedEE,

Sorry to know that you are experiencing this issue. Let me help you!

Let's check this problem. Go to Office/Teams Admin center and ensure that these settings are in place: https://admin.teams.microsoft.com/dashboard

1. Users > find and click your account > Policies > APP setup policy to check if your account is using the default Global policy:
2. Enable Exchange online licence for each user, it would be a good practice to enable it for your tenant default. https://learn.microsoft.com/en-us/microsoft-365...
3. If the Exchange Online license is enabled there, admin then go to Teams Admin center > Teams apps > Setup policies > check if the Calendar app is pinned under Pinned apps section. If not, click Add apps button, then search it and then add it for this tenant.

*Please note that any change to policy and license take up to 24 hours to reflect in the tenant, so give Team service sometime before you check to users.

Source: https://answers.microsoft.com/en-us/msteams/for...

To troubleshooting Outlook search issues, please check this article: https://support.microsoft.com/en-us/office/trou...

Lastly, for the error message you are getting about automatic reply cannot be displayed.

This error message usually occurs when there is an issue with your Exchange server or your Outlook profile.

You can try repairing your Outlook profile by following these steps:

Close Outlook and go to Control Panel > Mail > Show Profiles

Select your profile and click on Properties > Email Accounts

Click on Repair and follow the prompts.

Restart Outlook and check if the issue is resolved.

If this doesn’t work, you can try running the Microsoft Support and Recovery Assistant for Office 3652. It can help diagnose and fix several issues with Outlook. https://support.microsoft.com/en-us/office/abou...

Please note that I don't work with Microsoft I'm also a user helping other users.

Let me know if there's anything else I can help.

Kind regards,

Jayzar