Azure Quantum can't connect to Ionq and quantinuum, nor does it have a $500 free quota

litt 6 Reputation points
2022-08-15T23:42:23.197+00:00

there is no Ionq & Quantinuum providers, and can't add these providers.

I can't click 'Subscription' checkbox. btw, I don't have $500 (USD) free Azure Quantum credits.

Azure Quantum
Azure Quantum
An Azure service that provides quantum computing and optimization solutions.
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  1. kobulloc-MSFT 22,556 Reputation points Microsoft Employee
    2022-08-16T17:58:28.937+00:00

    Hello, @litt !

    It sounds like we'll need to do some additional investigation with your subscription to see what is causing this. I'll reach out to you directly.

    Edit: After reaching out to the Azure Quantum team I was able to confirm that this is due to the offer not being available in that specific region/country. You will need to follow up with that provider directly (see below).

    Why don't I see one ore more quantum providers in the portal when creating a workspace or adding providers (such as missing "IonQ" or "Quantinuum")? Why can't I see a certain plan for a provider (such as Azure Quantum Credits)?
    Unfortunately, providers do not make their offering available in all billing regions for tax or other legal reasons. If you would like to use a provider, you would need to use a billing account and subscription that is in a supported region or reach out to the provider directly to request access for your billing region. The availability of third party providers in a given billing region is determined by the provider and not determined by Azure Quantum so you would need to contact the provider directly and create a support ticket with them:

    What do I need to get $500 in free credits for Azure Quantum? How do I get started with Azure Quantum and different providers?
    To get started, follow our getting started guide and create your first Azure Quantum workspace. First-time users automatically get free $500 (USD) Azure Quantum Credits for use with each participating quantum hardware provider when creating your workspace. If you have consumed all the credits and you need more, you can apply to the Azure Quantum Credits program.

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  2. Fabrício Pinto Ferreira 21 Reputation points
    2022-10-05T00:46:28.337+00:00

    I'm facing the same issue.

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