WINDOWS 2016 WSUS sync failed

金连 宁 1 Reputation point

Hello,guys, I built WSUS today, but it sync failed and got error as below. i tried to fixed it by best practice which other post(adjusted IIS WSUS pool). it was failed again. anyone can help me? thanks in advance.

InvalidOperationException: XML 文档(1, 85396)中有错误。 ---> System.Net.WebException: 操作已超时。
在 System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
在 System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
在 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
在 Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetUpdateData(Cookie cookie, UpdateIdentity[] updateIds)
在 Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.WebserviceGetUpdateData(UpdateIdentity[] updateIds, List1 allMetadata, List1 allFileUrls, List1& updatesWithSecureFileData, Boolean isForConfig) 在 Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.GetUpdateDataInChunksAndImport(List1 neededUpdates, List1 allMetadata, List1 allFileUrls, Boolean isConfigData)
在 Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.GetAndSaveUpd

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Amandayou-MSFT 11,056 Reputation points


    Please try to run WSUS server cleanup wizard.


    According to the screenshot, the first sync is successful, but there is no update. So please check the network is normal, is it synced from Microsoft directly? If not, please change it and see if it succeed.

    Besides, please check SoftwareDistribution.log for further information, it provides information about the software updates that are synchronized from the configured update source to the WSUS server database.

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  2. Rachel Gomez 166 Reputation points

    When this issue occurs, you usually receive the following errors:

    A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

    0x80072EFE - The connection with the server was terminated abnormally

    To troubleshoot this issue, follow these steps:

    Verify that the WSUS server can connect to the Internet.
    Verify that the firewall is configured to allow communication with Microsoft Update. For more information, see Connection from the WSUS server to the Internet.
    Verify the proxy server settings.

    This may help you,
    Rachel Gomez

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  3. 金连 宁 1 Reputation point

    it was successful when i just choose single product (like just try to sync wind2016).

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  4. Adam J. Marshall 9,121 Reputation points MVP

    Likely an issue with "Windows Insider Dev Channel" product. Uncheck it and try again.

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