Adding a picture to the team and profile

Question

I can not add a picture to the team i created and also I can not add a profile picture,

Answer 1

Hi OsmandFernando,

Thanks for your post.

According to error message, this Microsoft Teams takes some time to set up. We recommend that you wait for a while and then check if you can add a picture to the Microsoft Teams.

Can you tell us more details about adding a profile picture?? Which profile picture do you want to change? Some screenshots will be appreciated.

Regards,

Barry

Answer 2

Hi OsmandFernando,

Thanks for your post.

Do you receive the same error when you want to change the picture? If not, please give us a screenshot of the error message. Meanwhile, we’d like to know whether you are using Microsoft Teams web application or Microsoft Teams desktop application.

If you are using Microsoft Teams web application, please kindly check if the problem also occurs when you use another browser in private mode.

Also, it’s recommend that you use another Office 365 account which has Owner permission to perform this steps. Sometimes the problem could be related to a specific Office 365 account.

Regards,

Barry

When I try to change/add my profile picture I am not able to do so and getting an error massage. Screen shot attached and its another matter. 

Here the main concern is I can not add a picture to the team I created and screen shot I already provided in my opening post. 

I am using desktop App. Even I have tried from web also. But was not able to. 

Unfortunately I am not the admin for the O365 in my organization. My organization is a multi national one having more than 1000 staff. But as an user I should be able to add profile pictures, isn't it ?

Answer 3

Hi OsmandFernando,

Thanks for your post.

Do you receive the same error when you want to change the picture? If not, please give us a screenshot of the error message. Meanwhile, we’d like to know whether you are using Microsoft Teams web application or Microsoft Teams desktop application.

If you are using Microsoft Teams web application, please kindly check if the problem also occurs when you use another browser in private mode.

Also, it’s recommend that you use another Office 365 account which has Owner permission to perform this steps. Sometimes the problem could be related to a specific Office 365 account.

Regards,

Barry

Answer 4

Hi OsmandFernando,

Is the problem solved? Let us know any updates when you have time.

Thanks,

Barry

Answer 5

Thank you for the reply and follow up. Issue still there, I want to add a profile picture to the created Team by me.