电脑使用时蓝屏,下面提供dmp分析文件供解决

月瀚 李 1 Reputation point
2022-08-19T11:34:29.247+00:00

Microsoft (R) Windows Debugger Version 10.0.25136.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\081922-13656-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22000 MP (20 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 22000.1.amd64fre.co_release.210604-1628
Machine Name:
Kernel base = 0xfffff80375200000 PsLoadedModuleList = 0xfffff80375e296b0
Debug session time: Fri Aug 19 17:04:43.581 2022 (UTC + 8:00)
System Uptime: 7 days 5:26:05.689
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff80375617d40 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffa38141919920=0000000000000124
7: kd> !analyze -v


**

Bugcheck Analysis

**


WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff938456f9f028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000004850402, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

------------------




Either you specified an unqualified symbol, or your debugger

doesn't have full symbol information. Unqualified symbol

resolution is turned off by default. Please either specify a

fully qualified symbol module!symbolname, or enable resolution

of unqualified symbols by typing ".symopt- 100". Note that

enabling unqualified symbol resolution with network symbol

server shares in the symbol path may cause the debugger to

appear to hang for long periods of time when an incorrect

symbol name is typed or the network symbol server is down.


For some commands to work properly, your symbol path

must point to .pdb files that have full type information.


Certain .pdb files (such as the public OS symbols) do not

contain the required information. Contact the group that

provided you with these symbols if you need this command to

work.


Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION






Either you specified an unqualified symbol, or your debugger

doesn't have full symbol information. Unqualified symbol

resolution is turned off by default. Please either specify a

fully qualified symbol module!symbolname, or enable resolution

of unqualified symbols by typing ".symopt- 100". Note that

enabling unqualified symbol resolution with network symbol

server shares in the symbol path may cause the debugger to

appear to hang for long periods of time when an incorrect

symbol name is typed or the network symbol server is down.


For some commands to work properly, your symbol path

must point to .pdb files that have full type information.


Certain .pdb files (such as the public OS symbols) do not

contain the required information. Contact the group that

provided you with these symbols if you need this command to

work.


Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION



KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec  
Value: 2609  

Key  : Analysis.DebugAnalysisManager  
Value: Create  

Key  : Analysis.Elapsed.mSec  
Value: 37756  

Key  : Analysis.Init.CPU.mSec  
Value: 468  

Key  : Analysis.Init.Elapsed.mSec  
Value: 8104  

Key  : Analysis.Memory.CommitPeak.Mb  
Value: 112  

Key  : Bugcheck.Code.DumpHeader  
Value: 0x124  

Key  : Bugcheck.Code.Register  
Value: 0x124  

Key  : WER.OS.Branch  
Value: co_release  

Key  : WER.OS.Timestamp  
Value: 2021-06-04T16:28:00Z  

Key  : WER.OS.Version  
Value: 10.0.22000.1  

FILE_IN_CAB: 081922-13656-01.dmp

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffff938456f9f028

BUGCHECK_P3: ba000000

BUGCHECK_P4: 4850402

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffa38141919918 fffff80375701fcb : 0000000000000124 0000000000000000 ffff938456f9f028 00000000ba000000 : nt!KeBugCheckEx
ffffa38141919920 fffff803744e10c0 : 0000000000000000 ffffa381419199f9 ffff938456f9f028 ffff938456f9f028 : nt!HalBugCheckSystem+0xeb
ffffa38141919960 fffff8037583fd53 : 0000000000000000 ffffa381419199f9 ffff938456f9f028 ffff938454378d60 : PSHED!PshedBugCheckSystem+0x10
ffffa38141919990 fffff803757039bd : ffff93845b007b00 ffff93845b007b00 ffff938454378db0 bfebfbff7ffafbff : nt!WheaReportHwError+0x393
ffffa38141919a60 fffff80375703e08 : 0000000000000007 ffff938400000003 ffffd881d4a89000 0000000000000007 : nt!HalpMcaReportError+0xb1
ffffa38141919bc0 fffff80375703c9c : ffff938452b60540 b72db72d00000001 0000000000000000 db36db360000000c : nt!HalpMceHandlerCore+0x138
ffffa38141919c20 fffff80375703f41 : 0000000000000014 0000000000000001 0000000000000000 adbcadbcb934bb34 : nt!HalpMceHandler+0xe0
ffffa38141919c60 fffff80375703106 : 0000000000000000 0000000000000000 ffffa38141919ef0 8e198e19a51ca51c : nt!HalpMceHandlerWithRendezvous+0xc9
ffffa38141919c90 fffff80375705abb : ffff938452b60540 0a240a24913a913e 18691869591d591d 71d771d7fe40ff42 : nt!HalpHandleMachineCheck+0x62
ffffa38141919cc0 fffff80375765ab9 : 12541254d5fad5fa 49784978f978b978 374d374da248a248 c9ecc9ec38383839 : nt!HalHandleMcheck+0x3b
ffffa38141919cf0 fffff803756279fe : 660c660eb3fdb3fd 9e109e102ffd27fd 8d3a9d3a6e9b6e9b 53aa53aa764a766a : nt!KiHandleMcheck+0x9
ffffa38141919d20 fffff80375627628 : 0000000000000010 0000000000000000 0000000000000000 0000000000000000 : nt!KxMcheckAbort+0x7e
ffffa38141919e60 fffff803a906153f : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiMcheckAbort+0x2a8
ffffd881d4a8f4d8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : intelppm!MWaitIdle+0x1f

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {5371cb52-c3d9-558e-47d4-d31c09567ca2}

Followup: MachineOwner
---------

以下是电脑蓝屏终止代码
终止代码:WHEA_UNCORRECTABLE_ERROR
希望问题能够被解决

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  1. YutongTie-MSFT 45,906 Reputation points
    2022-08-19T19:09:01.617+00:00

    Hello @月瀚 李

    Thanks for using Microsoft Q&A platform, the tag you are using is for Azure Anomaly Detector service only, for support of Windows, please check this link - https://support.microsoft.com/en-us/contactus#!

    For your case you need to select Windows.

    I hope this helps!

    Regards,
    Yutong

    -Please kindly accept the answer if you feel helpful to support the community, thanks a lot.

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