Bitlocker recovery key requires after windows 11 update

Bitlocker recovery mode after update windows 11 11 Reputation points
2022-08-20T18:48:02.04+00:00

i update my surface Pro 7 in windows 11, after restart need bitlocker key, and when i go to my microsoft Account to recover it, the page https://account.microsoft.com/devices/recoverykey shows Try a different URL , We don’t have anything to show you at this link. Try searching for what you want, instead.
what shall i do?

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Franchesca 0 Reputation points
    2023-02-16T06:34:48.05+00:00

    Every where I've looked says Microsoft can't help you recover your bit locker recovery key so it's useless trying to contact them. I just came across this issue myself. The best advice I can give, is to check EVERY email you have to try and log into Microsoft. For example I don't have an email ending in "@microsoft.com" (whatever it is) I only have two gmail accounts and one of them I used to boot my laptop when I first bought it. I didn't think I activated my bit locker either but when first booting your laptop it gives the option "send to my phone," "send to my microsoft email" etc. it flew right over my head but it did ask. On the other hand there are some instances where it will activate itself. It seems like the new windows 11 update is triggering the bit locker recovery key after rebooting.

    If you can get access, I recommend watching a YouTube video to learn how to disable the recovery key (AKA Encryption Key) or writing it down somewhere you know you will always have access to. Just know that the recovery key is to keep your PC, files, and everything safe to make it hard to break into. So do it at your own risk.

    Sad to say but if you can't access your recovery key you're definitely screwed and will have to reboot your PC. The only bright side of this is that you can save some of your files, but your apps and everything else will be wiped.

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  2. RON AND 0 Reputation points
    2023-03-03T20:29:50.2233333+00:00

    I would find a alternative security measure because Microsoft bitlocker has kept me out if my conputer for 30 days and all i did was change the number in my account, they have no customer service, and i missed out on a month productivity. My worst experience with Microsoft

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  3. Juliette M G 0 Reputation points
    2023-12-02T10:40:08.58+00:00 
    I recently had the same problem and could not find the recovery key on my main account or any of my "official" Microsoft accounts.   

My tip: the key exists and is somewhere.   

Check the link aka.myrecoverykey with ALL ACCOUNTS that have ever been logged in on your laptop (live.com, outlook.com... but also from other providers!!!). It could be your address, but also that of a friend or family member... In this case, you'll need them to try to log in there: aka.ms/myrecoverykey

  If the aka.ms/myrecoverykey doesn't work at first, try logging in with every single email address that was once active on your laptop using these links: https://account.microsoft.com

https://myaccount.microsoft.com

https://mysignins.microsoft.com

https://azure.microsoft.com/en-ca/account  

And contact your school or work IT support if you've used such an address. They'll be able to search for a recovery key associated with your student/pro account.   

In my case, the recovery key was stored on an account that I used on my laptop once (!) and that has absolutely nothing to do with Microsoft...Good luck!
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