How we can increase the number of parallel jobs in azure devops microsoft hosted agents to 35?

Rajat Rawat 21 Reputation points

How we can increase the number of parallel jobs in azure devops microsoft hosted agents to 35?
We have increased the quota of the microsoft agents from 25 to 35 with the help of microsoft teams.
but the number of parallel jobs which we have are still 25.
We are not able to add the additional 10 paid parallel jobs required to reach total 35 parallel jobs

attached screenshots

in job1 it shows the number of parallel jobs existing are 25
in job2 it shows the available free agents which we have existing are 35

We need to increase the parallel jobs to total 35?233444-job2.png233406-job1.png

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  1. JimmySalian-2011 41,916 Reputation points


    I have listed couple of links that might assist you to increase the parellel jobs, in case you have already tried these please let us know so we can have a look in detail.


    Also for DevOps questions, you'll get the best answers from the DevOps forums where the Azure DevOps team and DevOps community are actively answering questions: index.html


    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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  1. Rajat Rawat 21 Reputation points

    I am not able to change the number of paid parallel job as per the document shared as I am getting an error when I am trying to change it manual234442-job3.pngly and got the error.
    We are not able to make changes as per the given link for adding parallel jobs upto 35.We only see as the free MS Hosted CI/CD upto 35.
    As in the screenshot whenever we click on change it redirect us to the first screenshot page.
    Tried to add the count of paid parallel jobs to 10 and it still gives no change after saving and gives error something went wrong as in the third screenshot.

    I have checked as per the given document related to billing and the project collection administrator prerequisites.
    We fulfil it but still not able to makes changes. Please let us know if we are missing something?

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  2. JimmySalian-2011 41,916 Reputation points


    It seems there might be some delay or process issue, can you raise a ticket via this link - report

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