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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 63%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
I am receiving this error when prompted to install KB5012170:
"There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f0922)".
The error appears on a cloud pc interestingly. I appear to be unable to install other updates until KB5012170 is installed successfully.
Does anyone have a solution for bypassing or installing this update on a cloud pc?
I have already tried rebooting several times and bitlocker disabling does not apply in this case.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
I shall suggest you to run Windows Update troubleshooter.
You may also try to install it manually through Microsoft Catalog
I have now tried the Windows Update troubleshooter as suggest but still no resolve.
The troubleshooter did detect an issue and made some changes, but after running the update again it still fails.
Installing manually also fails.
Thank you.