Windows Embedded Standard 7 "A service installation section in this INF is invalid" when installing driver for device

Dex 21 Reputation points
2022-08-23T20:55:58.487+00:00

Trying to installed a driver for an arduino microcontroller on Windows Embedded Standard 7 64 bit but I keep receiving the error that "A service installation section in this INF is invalid" when I try to update the driver through the devices properties window.

Setup information:

I am currently trying to install the driver on the Windows Embedded standard image that I've obtained from :

https://www.microsoft.com/en-us/download/details.aspx?id=11887

The arduino microcontroller is connected via standard usb-A and on the device manager it does not show up on Ports (COM & LPT) section.

Some other steps I took for troubleshooting the issue is installing the same driver for the device on Windows 7 Home Premium.

When I plugged in the device I had the same issue where the device would not show up in the Ports (COM & LPT) section of the device manager. But when I went to the properties of the device and used the "Update Driver" button like I did on the Windows Embedded standard image, the driver was able to be installed successfully and assigned a COM port number to the device and is now showing up on the PORTS section of the device manager.

One thing to note is that the Windows 7 Home premium 64 bit image has not been updated since 2016, so I don't believe that it may have something to due with having latest and greatest updates.

what should I do on the Windows Embedded Standard 7 image to get the driver installed successfully?

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  1. Sean Liming 4,141 Reputation points MVP
    2022-08-25T03:40:30.013+00:00

    Please be aware that WES7 is nearing its EOL: Microsoft Product Lifecycle. A little more information is needed to understand the problem:

    1. Have you tried Windows 10?
    2. Can you share the INF in question?
    3. Is the driver signed? 64-bit requires a signed driver.
    4. For WES7, did you just install the OS from the DVD disk? Did you include all the device driver packages?