OLD SEED MT3620 - Tenant Not Found

Question

I have two of these SEED MT3620 Dev Kits. It has been a few years since I used them. After logging in and performing an OS update, I get a tenant not found. The tenant is there, at least I think it is the tenant I set up, but the device doesn't see it. I have spotted the other posts on this topic and performed the suggestions. The results are the same. :

Azure Sphere Tenant Not Found
Azure Sphere 3620 Tenant Problem
Azure Sphere claim to a tenant in expired Active Directory Trial

Any suggestions? Or are these devices bricked?

Answer 1

Hi @Sean Liming ,

1. Azure Sphere does not appear in portal as it is not an Azure Resource accessible via Azure Resource Manager, this will hopefully change in the near future, please keep an eye out for more details.
2. A kit is claimed to a tenant, once this has been performed, there is no mechanism available today to unclaim a kit and detach it from the tenant.

The reason you're unable to find your tenant is because it was migrated from the pre-release service and isn't visible through the normal mechanisms. As noted, we are looking into this matter for you and I'll update once I have more information.

Many thanks