Edge for iOS CA approved app failure

stromnessian 46 Reputation points

I'm seeing conditional access failures for Edge on iOS when the CA policy requires an approved app. If I try to access a protected cloud app from Safari, I am prompted to open it in Edge, but in Edge I get the same message and in the sign-in logs I see a failure against "Require approved app" (despite the details being reported as Browser
Edge 104.0.1293; Operating System iOS 15).

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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Accepted answer
  1. Marilee Turscak-MSFT 29,771 Reputation points Microsoft Employee

    Hi @stromnessian ,

    While Edge is an approved client app, a requirement for this feature is that the device needs to be registered in Azure AD and the user needs to be authenticated to a work account in the Edge browser. If the end user is not selecting the device certificate and thus providing device registration information, then the Conditional Access policy is expected to fail the request

    Do you run into the same issue if you access the app directly from Edge, compared to if you redirect from Safari? Since Edge is an approved app and Safari is not, the redirect may be the cause of your issue. If this is the case, you can may be able to resolve this by making sure that Edge is selected as the default browser. Also, if you are accessing Edge in private mode, Conditional Access won't consider it to be an approved client app.

    Is it a third party app and do you have the application listed as a trusted application? The client app needs to be in the approved list and there are no third party apps added for approved client apps, but if the app uses Edge it should be considered approved.

    If you try these steps and still face this issue, it would help if you could share more details about your conditional access policy and authentication method.


    If the information helped you, please Accept the answer. This will help us and other community members as well.

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