SQL Server 2017 cluster service pack1 apply error

ajay gupta 1 Reputation point
2022-08-31T05:33:58.667+00:00

while trying to install SQL Server 2017 cluster service pack1 its giving error :

Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068709375
Exit facility code: 1202
Exit error code: 1
Exit message: The directory 'd:\56d1f98125de24a1d36bba039e1733\' doesn't exist.


The service pack exe file is situated in C:\ drive but the d:\ was offline as SQL Server service got offline during service pack installation and the above error is coming.

Could you please help how can I proceed?

SQL Server
SQL Server
A family of Microsoft relational database management and analysis systems for e-commerce, line-of-business, and data warehousing solutions.
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  1. Olaf Helper 41,011 Reputation points
    2022-08-31T05:45:52.347+00:00

    To determine the reason for failure, review the log files.

    Do what the error message suggest: View and Read SQL Server Setup Log Files

    0 comments No comments

  2. ajay gupta 1 Reputation point
    2022-08-31T06:57:17.23+00:00

    Thanks, Olaf for considering my question, I have already pasted the error above. is there any other error also that I need to look at?

    First SQL Server service got offline due to which D:\ drive also got offline and service pack tries for D:\ drive which it does not find.

    What should I do now?

    0 comments No comments

  3. ajay gupta 1 Reputation point
    2022-08-31T07:00:34.637+00:00

    (01) 2022-08-27 00:36:19 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:36:19 Slp: Running Action: Progress
    (01) 2022-08-27 00:36:19 Slp: Completed Action: Progress, returned True
    (01) 2022-08-27 00:36:19 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:36:19 Slp: Running Action: InitializeProgressStatus
    (01) 2022-08-27 00:36:19 Slp: Completed Action: InitializeProgressStatus, returned True
    (01) 2022-08-27 00:36:19 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:36:19 Slp: Running Action: PrePatchAllInstanceProduceStatusLogs
    (01) 2022-08-27 00:36:19 Slp: Completed Action: PrePatchAllInstanceProduceStatusLogs, returned True
    (01) 2022-08-27 00:36:19 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:36:19 Slp: Running Action: RunPatchAllInstanceAction
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open service handle for service SQLBrowser
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close service handle for service SQLBrowser
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get service start mode for service SQLBrowser
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open service handle for service SQLBrowser
    (01) 2022-08-27 00:36:19 Slp: Invoking QueryServiceConfig Win32 API for buffer size
    (01) 2022-08-27 00:36:19 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close service handle for service SQLBrowser
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Returning service start mode Automatic
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open service handle for service SQLBrowser
    (01) 2022-08-27 00:36:19 Slp: Invoking QueryServiceStatus Win32 API
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close service handle for service SQLBrowser
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:36:19 Slp: The following NT service was in a stopped state prior to patch action: SQLBrowser
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open service handle for service SQLWriter
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close service handle for service SQLWriter
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get service start mode for service SQLWriter
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open service handle for service SQLWriter
    (01) 2022-08-27 00:36:19 Slp: Invoking QueryServiceConfig Win32 API for buffer size
    (01) 2022-08-27 00:36:19 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close service handle for service SQLWriter
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Returning service start mode Automatic
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open service handle for service SQLWriter
    (01) 2022-08-27 00:36:19 Slp: Invoking QueryServiceStatus Win32 API
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close service handle for service SQLWriter
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:36:19 Slp: The following NT service was in a stopped state prior to patch action: SQLWriter
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open service handle for service MsDtsServer140
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close service handle for service MsDtsServer140
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get service start mode for service MsDtsServer140
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open service handle for service MsDtsServer140
    (01) 2022-08-27 00:36:19 Slp: Invoking QueryServiceConfig Win32 API for buffer size
    (01) 2022-08-27 00:36:19 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close service handle for service MsDtsServer140
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Returning service start mode Automatic
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open service handle for service MsDtsServer140
    (01) 2022-08-27 00:36:19 Slp: Invoking QueryServiceStatus Win32 API
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close service handle for service MsDtsServer140
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:36:19 Slp: The following NT service was in a stopped state prior to patch action: MsDtsServer140
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\Instance Names\SQL
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get registry value MSSQLSERVER
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\MSSQL14.MSSQLSERVER\ClusterState
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get registry value SQL_Replication_Core_Inst
    (01) 2022-08-27 00:36:19 Slp: Skipping service control for the following instance because it has one or more clustered features: MSSQLSERVER
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\Instance Names\SQL
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get registry value MSSQLSERVER
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\MSSQL14.MSSQLSERVER\ClusterState
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get registry value SQL_Replication_Core_Inst
    (01) 2022-08-27 00:36:19 Slp: Skipping service control for the following instance because it has one or more clustered features: MSSQLSERVER
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\Instance Names\SQL
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get registry value MSSQLSERVER
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\MSSQL14.MSSQLSERVER\ClusterState
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get registry value SQL_Replication_Core_Inst
    (01) 2022-08-27 00:36:19 Slp: Skipping service control for the following instance because it has one or more clustered features: MSSQLSERVER
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\Instance Names\OLAP
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get registry value MSSQLSERVER
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\MSAS14.MSSQLSERVER\ClusterState
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to get registry value Analysis_Server_Full
    (01) 2022-08-27 00:36:19 Slp: Skipping service control for the following instance because it has one or more clustered features: MSSQLSERVER
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to open service handle for service ReportServer
    (01) 2022-08-27 00:36:19 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:36:20 Slp: Attempting to run patch request for instance: MSSQLSERVER
    (01) 2022-08-27 00:37:15 Slp: Error: Failed to run patch request for instance: MSSQLSERVER (exit code: -2068709375)
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to get service start mode for service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API for buffer size
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Returning service start mode Automatic
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to get service start mode for service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API for buffer size
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Returning service start mode Automatic
    (01) 2022-08-27 00:37:15 Slp: Restoring the following NT service to a stopped state after patch action: SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to stop service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to stop service SQLBrowser, stop dependents False
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceStatus Win32 API
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service SQLBrowser
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Service SQLBrowser aleady at stop state
    (01) 2022-08-27 00:37:15 Slp: Sco: Service SQLBrowser stopped
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to get service start mode for service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API for buffer size
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Returning service start mode Automatic
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to get service start mode for service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API for buffer size
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Returning service start mode Automatic
    (01) 2022-08-27 00:37:15 Slp: Restoring the following NT service to a stopped state after patch action: SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to stop service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to stop service SQLWriter, stop dependents False
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceStatus Win32 API
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service SQLWriter
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Service SQLWriter aleady at stop state
    (01) 2022-08-27 00:37:15 Slp: Sco: Service SQLWriter stopped
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to get service start mode for service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API for buffer size
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Returning service start mode Automatic
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to get service start mode for service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API for buffer size
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceConfig Win32 API with AllocHGlobal buffer
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Returning service start mode Automatic
    (01) 2022-08-27 00:37:15 Slp: Restoring the following NT service to a stopped state after patch action: MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to stop service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to stop service MsDtsServer140, stop dependents False
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open service handle for service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Invoking QueryServiceStatus Win32 API
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close service handle for service MsDtsServer140
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to close SC Manager
    (01) 2022-08-27 00:37:15 Slp: Sco: Service MsDtsServer140 aleady at stop state
    (01) 2022-08-27 00:37:15 Slp: Sco: Service MsDtsServer140 stopped
    (01) 2022-08-27 00:37:15 Slp: Completed Action: RunPatchAllInstanceAction, returned True
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: ValidatePatchInstanceName due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: ExecutePatchCalculateWorkflow due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: FinalCalculateSettings due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: ValidateFeatureSettings due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: SchedulePackageInstallActionsAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: ScheduleUpgradePackageInstallActionsAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: ScheduleConfigAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: NotifyProgressCountDisplay due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: ValidationTimingConfigAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: PreMsiTimingConfigAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: StopPatchedServices due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: CachePatchPage due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: InitializeMsiAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: MsiTimingAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: FinalizeMsiAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: PostMsiTimingConfigAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: DowntimeTimingConfigAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: StartPatchedServices due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: StartupTimingConfigAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: PreUninstallTimingConfigAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: UninstallTimingConfigAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: UpgradeMsiTimingAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: FinalizeTimingConfigAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: WriteSharedInstallId due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Skipping Action: CreateARPRegKeyAction due to user cancel request
    (01) 2022-08-27 00:37:15 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:15 Slp: Running Action: OptimizeCacheAction
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\140\Bootstrap
    (01) 2022-08-27 00:37:15 Slp: Sco: Attempting to get registry value BootstrapDir
    (01) 2022-08-27 00:37:15 Slp: Error: Action "Microsoft.SqlServer.Configuration.MsiExtension.OptimizeCacheAction" threw an exception during execution.
    (01) 2022-08-27 00:37:16 Slp: The errors in action OptimizeCacheAction has been ignored.
    (01) 2022-08-27 00:37:16 Slp: The following is an exception stack listing the exceptions in outermost to innermost order
    (01) 2022-08-27 00:37:16 Slp: Inner exceptions are being indented
    (01) 2022-08-27 00:37:16 Slp:
    (01) 2022-08-27 00:37:16 Slp: Exception type: Microsoft.SqlServer.Setup.Chainer.Workflow.ActionExecutionException
    (01) 2022-08-27 00:37:16 Slp: Message:
    (01) 2022-08-27 00:37:16 Slp: Could not find a part of the path 'C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Update Cache'.
    (01) 2022-08-27 00:37:16 Slp: HResult : 0x84b30001
    (01) 2022-08-27 00:37:16 Slp: FacilityCode : 1203 (4b3)
    (01) 2022-08-27 00:37:16 Slp: ErrorCode : 1 (0001)
    (01) 2022-08-27 00:37:16 Slp: Data:
    (01) 2022-08-27 00:37:16 Slp: SQL.Setup.FailureCategory = ActionFailure
    (01) 2022-08-27 00:37:16 Slp: Stack:
    (01) 2022-08-27 00:37:16 Slp: at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(ActionWorker workerDelegate)
    (01) 2022-08-27 00:37:16 Slp: at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionWithRetryHelper(WorkflowObject metaDb, ActionKey action, ActionMetadata actionMetadata, TextWriter statusStream)
    (01) 2022-08-27 00:37:16 Slp: Inner exception type: System.IO.DirectoryNotFoundException
    (01) 2022-08-27 00:37:16 Slp: Message:
    (01) 2022-08-27 00:37:16 Slp: Could not find a part of the path 'C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Update Cache'.
    (01) 2022-08-27 00:37:16 Slp: HResult : 0x80070003
    (01) 2022-08-27 00:37:16 Slp: Stack:
    (01) 2022-08-27 00:37:16 Slp: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    (01) 2022-08-27 00:37:16 Slp: at System.IO.FileSystemEnumerableIterator1.CommonInit() (01) 2022-08-27 00:37:16 Slp: at System.IO.FileSystemEnumerableIterator1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost)
    (01) 2022-08-27 00:37:16 Slp: at System.IO.Directory.GetDirectories(String path)
    (01) 2022-08-27 00:37:16 Slp: at Microsoft.SqlServer.Configuration.MsiExtension.OptimizeCacheAction.GetPackageCacheDirectories()
    (01) 2022-08-27 00:37:16 Slp: at Microsoft.SqlServer.Configuration.MsiExtension.OptimizeCacheAction.ExecuteAction(String actionId)
    (01) 2022-08-27 00:37:16 Slp: at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId, TextWriter errorStream)
    (01) 2022-08-27 00:37:16 Slp: at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.<>c__DisplayClasse.<ExecuteActionWithRetryHelper>b__b()
    (01) 2022-08-27 00:37:16 Slp: at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(ActionWorker workerDelegate)
    (01) 2022-08-27 00:37:16 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:16 Slp: Skipping Action: NotifyProgressComplete due to user cancel request
    (01) 2022-08-27 00:37:16 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:16 Slp: Skipping Action: DetermineProductFeatureSummary
    (01) 2022-08-27 00:37:16 Slp: Action is being skipped due to the following restrictions:
    (01) 2022-08-27 00:37:16 Slp: Condition "Is the datastore flag /Scenario/Patching/IsRunningInnerSetup set" did not pass as it returned false and true was expected.
    (01) 2022-08-27 00:37:16 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:16 Slp: Running Action: FinalizeProgressStatus
    (01) 2022-08-27 00:37:16 Slp: Completed Action: FinalizeProgressStatus, returned True
    (01) 2022-08-27 00:37:16 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:16 Slp: Running Action: CloseUI
    (01) 2022-08-27 00:37:16 Slp: Stop action skipped in UI Mode Full
    (01) 2022-08-27 00:37:16 Slp: Completed Action: CloseUI, returned True
    (01) 2022-08-27 00:37:16 Slp: Sco: File 'C:\WINDOWS\system32\Cluster.exe' does not exist
    (01) 2022-08-27 00:37:16 Slp: Collecting Cluster Logs using PowerShell:
    (01) 2022-08-27 00:37:16 Slp: Running: Powershell.exe -ImportSystemModules -ExecutionPolicy Unrestricted -command Get-ClusterLog -Destination 'C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20220827_002857' -Node 'S19AUMDC01NOD40' -TimeSpan 9
    (01) 2022-08-27 00:37:16 Slp: Failed to execute process: Powershell.exe
    (01) 2022-08-27 00:37:16 Slp: Failed to collect cluster logs, Error code : 1
    (01) 2022-08-27 00:37:16 Slp: Dumping final cluster state.
    (01) 2022-08-27 00:37:20 Slp: Completed dumping final cluster state.
    (01) 2022-08-27 00:37:20 Slp: SetupTelemetry: Writing Telemetry to Datastore
    (01) 2022-08-27 00:37:22 Slp:
    (01) 2022-08-27 00:37:22 Slp:
    (01) 2022-08-27 00:37:22 Slp: ----------------------------------------------------------------------
    (01) 2022-08-27 00:37:22 Slp:
    (01) 2022-08-27 00:37:22 Slp: Error result: -2068709375
    (01) 2022-08-27 00:37:22 Slp: Result facility code: 1202
    (01) 2022-08-27 00:37:22 Slp: Result error code: 1
    (01) 2022-08-27 00:37:22 Slp: SetupTelemetry: Closing Telemetry Session
    (01) 2022-08-27 00:37:22 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
    (01) 2022-08-27 00:37:22 Slp: Sco: Attempting to open registry subkey SOFTWARE\Microsoft\SQMClient
    (01) 2022-08-27 00:37:22 Slp: Sco: Attempting to get registry value MachineId
    (01) 2022-08-27 00:37:22 Slp: SetupTelemetry: Can't close the current setup Telemetry session: d:\56d1f98125de24a1d36bba039e1733\x64\Microsoft.SqlServer.Chainer.Infrastructure.dll


  4. Erland Sommarskog 102.2K Reputation points
    2022-08-31T21:56:15.477+00:00

    I may be missing something, but if D:\ got offline during installation, why not make sure that it comes back and then try again?

    0 comments No comments

  5. ajay gupta 1 Reputation point
    2022-09-01T05:48:45.383+00:00

    I have tried two times but the same error was received.

    0 comments No comments