Cannot open Microsoft stores review dialog from Spp

Question

Cannot open Microsoft stores review dialog from Spp

I am following this link to open the Stores review dialog from my app. The app is already in stores But I always get error.
0x803F6107.

Attaching the screenshot.

https://learn.microsoft.com/en-us/windows/uwp/monetize/request-ratings-and-reviews

Viorel 89,156 Reputation points

2022-09-01T17:48:54.557+00:00

Maybe remove FindAllAsync and use StoreContext.GetDefault( ).
Roy Li - MSFT 28,236 Reputation points Microsoft Vendor

2022-09-05T01:27:31.91+00:00

Any updates about this?

Viorel 89,156 Reputation points

2022-09-01T17:48:54.557+00:00

Maybe remove FindAllAsync and use StoreContext.GetDefault( ).
Roy Li - MSFT 28,236 Reputation points Microsoft Vendor

2022-09-05T01:27:31.91+00:00

Any updates about this?

Answer 1

Roy Li - MSFT 28,236 Microsoft Vendor

Hello,

Welcome to Microsoft Q&A!

I noticed that you are using the code

_storeContext = StoreContext.GetForUser(firstUser);

This is the code for multi user apps. As @Viorel said, if you are just a normal UWP application which is single user, you could just try the following instead

  _storeContext = StoreContext.GetDefault();

Then you could call the following code:

StoreRateAndReviewResult result = await  _storeContext.RequestRateAndReviewAppAsync();

Thank you.

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Basudeb Gupta 6 Reputation points

2022-09-02T04:02:21.797+00:00

We have already tried but nothing happens. No dialog opens.
If anyone has actually done it I would like to know exact sample code.
Thanks for your help anyway
Basudeb Gupta 6 Reputation points

2022-09-02T04:10:34.383+00:00

You can see the screenshot. I called this from a button click event.
Roy Li - MSFT 28,236 Reputation points Microsoft Vendor

2022-09-02T05:40:51.607+00:00

Have you associated your app with the partner center first? The code I post is working on my side in a blank UWP app which is associated with a published application.
Basudeb Gupta 6 Reputation points

2022-09-02T05:48:20.05+00:00

My app is already in stores. Can you please help me understand where you associate with a published application?
Roy Li - MSFT 28,236 Reputation points Microsoft Vendor

2022-09-02T06:02:03.86+00:00

right-click your project name in Solution Explorer and choose Publish->Associate App with the Store (before Visual Studio 2019 version 16.3, the Publish menu is named Store). There will be a windows and you need to login to your developer account first. Then find the app that you've published. Remember to check include app names that already have packages.
Basudeb Gupta 6 Reputation points

2022-09-04T14:03:31.05+00:00

Thank you. I tried. and this is the result:
I did the same as you told in blank project but it was going round and round
the ms store dialog and never finished
Then I found somewhere that it worked on SDK17763. But we use the latest SDK minimum 19041 and maximum 22621 and it does not work there.
Any suggestions?
Also, can you please send a screenshot of the dialog that you are getting?
And send me the source of your blank project please
Basudeb Gupta 6 Reputation points

2022-09-06T15:52:35.083+00:00

This was the correct solution. After removing unused codes and associating with stores we got the review screen. Thank you very much.
Basudeb Gupta 6 Reputation points

2022-09-12T05:33:21.247+00:00

Hello, the review dialog stopped appearing suddenly. The code was not changed only changed is the version. After changing version the release app was associated with store as before. But now it is not showing up any more.

The code is attached
Even if we just have this much:
_storeContext = StoreContext.GetDefault();
StoreRateAndReviewResult result = await _storeContext.RequestRateAndReviewAppAsync();
It does not work. It was working though previously.

Is there any sequence of association and upload a version?
Roy Li - MSFT 28,236 Reputation points Microsoft Vendor

2022-09-13T05:53:55.277+00:00

Do you mean after you associated the app with the store, the reivew window is not showing? Has the app you associated been published already?
Basudeb Gupta 6 Reputation points

2022-09-13T06:13:18.97+00:00

It was showing(version on store is 3) .
Then the review dialog came.
Now I have modified the project to Version 4.
Review Dialog is not showing.
Version 4 is not publshed yet.
Roy Li - MSFT 28,236 Reputation points Microsoft Vendor

2022-09-13T07:49:57.91+00:00

Could you please change the version back to 3 and test again?
Roy Li - MSFT 28,236 Reputation points Microsoft Vendor

2022-09-14T07:04:48.647+00:00

Is your app a windows app SDK application or a desktop application?
Basudeb Gupta 6 Reputation points

2022-09-14T07:06:25.207+00:00

It is a UWP Windows APP
Roy Li - MSFT 28,236 Reputation points Microsoft Vendor

2022-09-14T07:37:30.357+00:00

From the image you shared, you are calling the StoreContext object in a way that we used to do in desktop bridge apps. If you are developing a UWP application, then you could directly call the StoreContext object without using IInitializeWithWindow
Basudeb Gupta 6 Reputation points

2022-09-14T10:47:45.78+00:00
We have tried both but it does not work.
I am confused about how to start the whole process. I have done like this

Already there is a version in stores without review dialog, number 1.2.2

I set the new release version of 1.2.3 in Package Manifest

I add this code for review dialog:

private async void Rate_click(object sender, RoutedEventArgs e)
{

_storeContext = StoreContext.GetDefault(); StoreRateAndReviewResult result = await _storeContext.RequestRateAndReviewAppAsync(); }

I associate the package with the store in publish->associate sequence

Then I create app packages for Microsoft Store.

Then it passed thru Microsoft certification test process

I run it from bundle

It runs but the review dialog does not s how. Can you please tell what I am missing or if I have not used the proper sequence of steps?
Thanks a lot for your help so far.
Basudeb
Roy Li - MSFT 28,236 Reputation points Microsoft Vendor

2022-09-15T02:00:45.197+00:00

Why you want to test it from a packaged bundle? Will the dialog show when you debug your app from the Visual Studio?
Basudeb Gupta 6 Reputation points

2022-09-15T02:38:28.467+00:00
Did not understand.
Do you mean:
a) I should not test it from Visual Studio
b) I should not test it from a bundle?

In fact I want to know what are the recommended steps to achieve the result. Please suggest which step below is wrong and what I should do.

I associate the package with the store in publish->associate sequence

Then I create app packages for Microsoft Store.

Then it passed thru Microsoft certification test process

I run it from bundle

It runs but the review dialog does not show.

Thanks a lot for your help.
Roy Li - MSFT 28,236 Reputation points Microsoft Vendor

2022-09-15T03:15:17.34+00:00
What I mean is that you could directly debug the project from Visual Studio which is general way we test a function. Just run the app from Visual Studio instead of creating a package.
The steps that I test this issue is following:

Create a Blank UWP proejct.

Add the code for requesting review
StoreContext _storeContext = StoreContext.GetDefault(); StoreRateAndReviewResult result = await _storeContext.RequestRateAndReviewAppAsync();

Associate the application with the app which is published

Run the app from Visual Studio by click the Run button(Green Arrow Icon).

The result shows that the dialog could show correctly.

Cannot open Microsoft stores review dialog from Spp

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