OneDrive JS File picker SSL Error

Orr Gottlieb 1 Reputation point
2022-09-04T19:47:36.077+00:00

We are having issues with SSL_PROTOCOL_ERR while trying to load the OneDrive.js
237580-image.png

can you please help me, it is working on some VPN's and not working on others

SharePoint Development
SharePoint Development
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. Orr Gottlieb 1 Reputation point
    2022-09-05T06:52:34.84+00:00

    Hi, thanks for the answer

    1. This happens only on this file, other requests/files request which are also under the secure protocol (https) work perfectly fine,
    2. when i switch VPN it works so may be a VPN issue but not a security issue - but it feels like an issue with the certificate of that specific link
    3. This happens on mac and windows so the fix steps seems a bit off
    4. We can't tell that to our clients whom are facing the same issues as well

    Thank you

  2. RaytheonXie_MSFT 19,801 Reputation points Microsoft Vendor
    2022-09-05T06:14:17.423+00:00

    Hi @Orr Gottlieb
    It's an ssl probem. You can't get a file through an insecure connection (http) from a html page served through a secure connection (https). If you're going to use https you need to get the script through a secure connection.
    You can try following steps to fix

    1. Press Window key + R on your keyboard.
    2. Type inetcpl.cpl and hit Enter.
    3. Click Advance tab.
    4. Under Security, make sure that "Use SSL 2.0, Use TLS 1.0, and SSL 3.0" is selected.

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