Iam unable to use my Azure free account

Question

Preethi 6

Hi,

When i created new microsoft account with gmail account and now Iam unable to use my Azure free account. Could you please help me with this.

Thanks.

Sai Preethi

Answer 1

Nadav Ben Haim 496 Microsoft Employee

Hi Sai
Please be more specific
what error are you getting when you're trying to log in to Azure Portal?
I need more information to help you

Answer 2

Preethi 6

Iam not able to access the free trail as it is showing you are not eligible for free trail

Nadav Ben Haim 496 Reputation points Microsoft Employee

2022-09-06T08:07:29.727+00:00

I suspect you've used this account in the past for trial.
Try using a different email.
Preethi 6 Reputation points

2022-09-06T08:09:49.55+00:00

Thank you for the quick response.

But i have created new mail ID and created new microsoft account for this azure portal free trail. But still iam facing the same issue.
lukemurraynz 4,166 Reputation points MVP

2022-09-07T03:30:25.91+00:00

Are you using the same credit card? You can't use the same credit card to register your subscription.

Answer 3

@Preethi Thank you for reaching out to us!

Highlighted a snippet that should help answer your question about not being able to sign up for Azure.
Reference doc - https://azure.microsoft.com/en-gb/free/free-account-faq/

Hope this helps!

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3 answers