Teams Protected API

Question

We have been requesting Protected API access for 2 weeks, with no response at all. Who can help us?

Answer 1

Hi @Rodrigo Castro

It make take time depending on the amount of requests Microsoft is receiving.

As seen, their process is as follows:

https://learn.microsoft.com/en-us/graph/teams-protected-apis

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Answer 2

It can take a while, as the request needs to be reviewed, approved and then deployed. As yesterday was a holiday in the U.S., you might have to wait until Friday (see quoted text below). Also keep in mind that this is not an automated process, a real person will have to review your submission. You will not receive any notification, unless the team decides to contact you directly.

We usually review access requests every Wednesday and deploy approvals every Friday or Monday, except during major holiday weeks in the U.S. Submissions during those weeks are processed the following non-holiday week.

To verify whether your request has been approved, test your application access on the next applicable Monday. If we have additional questions about the request, we will contact the email specified in the form.

Answer 3

Hi @Rodrigo Castro

Hope you are doing well.

Microsoft Internal team usually review access requests every Wednesday and deploy approvals every Friday or Monday, except during major holiday weeks in the U.S. Submissions during those weeks are processed the following non-holiday week.

Documentation reference- Protected APIs in Microsoft Teams

We suggest you to wait for a day or more. However if it takes more time, you can always raise a support case to check the status of your request.
For raising support ticket- http://aad.portal.azure.com/ or https://admin.microsoft.com/#/support/requests

Hope this helps.

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