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Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug.

Anonymous
2020-06-10T22:08:59+00:00

Unable to print after installing update KB4560960 and/or KB4561608. Uninstalling updates fixes problem. Reporting bug. This is happening to every Windows 10 computer in our organization as updates install.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-06-14T04:16:24+00:00

    Uninstalled the KB4560960 update and Brothers printer now works, but 3 days later the same update was reinstalled and now printer does not work again.   STOP REINSTALLING THIS KB4560960 AND DO A CLEAN UPDATE.  Thanks.

    10+ people found this answer helpful.
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  2. Sumit 43,536 Reputation points Volunteer Moderator
    2020-06-16T17:19:55+00:00

    Update:

    An out-of-band optional update is now available for the following versions of Windows 10 on the Microsoft Update Catalog to address a known issue in which certain printers may be unable to print after installing updates released June 9, 2020.

    https://support.microsoft.com/en-in/help/4567512/windows-10-update-kb4567512

    https://docs.microsoft.com/en-us/windows/release-information/windows-message-center#437

    4 people found this answer helpful.
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  3. Sumit 43,536 Reputation points Volunteer Moderator
    2020-06-13T08:22:34+00:00

    Hi,

    Yes, as the updates are automatic, it would install. The best approach is to pause the update for 7-30 days.

    4 people found this answer helpful.
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  4. Anonymous
    2020-06-10T22:55:41+00:00

    Greetings,

    My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today

    I am also Windows user.

    I appreciate your time reporting this bug, this is a great help from the community who also experiencing the same bug.

    Microsoft engineers is already aware of this issue and working a patch to be deployed in the next update.

    Have a nice day ahead and be safe.

    With Warm Regards

    Rhaine C.

    4 people found this answer helpful.
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  5. Anonymous
    2020-06-13T00:49:09+00:00

    Greetings,

    My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today

    I am also Windows user.

    I appreciate your time reporting this bug, this is a great help from the community who also experiencing the same bug.

    Microsoft engineers is already aware of this issue and working a patch to be deployed in the next update.

    Have a nice day ahead and be safe.

    With Warm Regards

    Rhaine C.

    Meanwhile if I uninstall this update and get my printer working again will MS then reinstall it at the next automatic update cycle?

    2 people found this answer helpful.
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