2,164 questions
6 answers
Photos sometimes won't open
When I open Microsoft Photos some pictures appear and some don't. I tried the repair button but, it didn't help.
Windows for home | Windows 11 | Apps
asked 2026-05-08T16:41:00.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 62%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Ken Davis
0
Reputation points
answered 2026-05-24T07:35:54.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
81,750
Reputation points
Independent Advisor
2 answers
how to update secure boot keys
is there an easy way to update the secure boot keys?
Windows for home | Windows 11 | Security and privacy
8,257 questions
asked 2026-05-24T06:52:11.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 27%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mathias Holmström
0
Reputation points
answered 2026-05-24T07:27:56.92+00:00
DaveM121
887.2K
Reputation points
Independent Advisor
1 answer
my hotmail folders are empty folders
after resetting my Hotmail account password, all my folders are empty
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,065 questions
asked 2026-05-20T20:24:57.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 19%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Saeed Amiri
0
Reputation points
commented 2026-05-24T07:18:21.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
8,100
Reputation points Microsoft External Staff
Moderator
2 answers
All of my pictures are gone from OneDrive.
All of my pictures disappeared from OneDrive and they go back like 15 years. I had reset Windows a month ago or so but that should not have affected the OneDrive acct.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,512 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
Formal Complaint: Egregious Support Malpractice, Agent Disconnects, and Unresolved Kernel-Level OS Failure
I am submitting a formal complaint regarding a staggering lack of technical competency and blatant agent misconduct across multiple tiers of Microsoft Consumer Support. I initially contacted support to diagnose a hard kernel-level Access Violation…
Windows for home | Windows 11 | Performance and system failures
31,647 questions
asked 2026-05-24T06:52:37.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 16%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
: ///
0
Reputation points
answered 2026-05-24T06:53:09.47+00:00
AI answer
1 answer
Very slow to save any attachments with OneDrive
i have surface laptop 4 with Microsoft 365 and Onedrive. i use both Microsoft Edge and Chrome with the latter as default. i find Onedrive very frustrating since everytime i try to save an email attachment or a downloaded file, i have to wait about 30…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,512 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 90%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Authenticator Backup Lost - Need Recovery
I change my phone and lost the authenticator codes, checked with recovery one also but couldn't get it, need to restore them.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,543 questions
asked 2026-05-24T06:42:56.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 87%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Harsh Kumar
0
Reputation points
answered 2026-05-24T06:43:14.04+00:00
AI answer
2 answers
Login issues with Teams on Apple Vision Pro
On Vision Pro, using my personal account, after logging in and authorising with my phone authenticator app, an "Error Try again' popup appears... instead of a popup, on Vision Pro Safari I see a 404 message written under the login button on the…
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Accessing Microsoft Teams Free using personal or organizational credentials
574 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 56.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
2 answers
Seeing double files after transfer to new computer
I have all of my files showing in duplicate- one with the green check mark for local storage, and one with the cloud icon and a new name with (1) after the name. I had transferred all my files from an old laptop to my new one. After the transfer I…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,856 questions
asked 2026-05-21T05:17:21.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 38%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dan Marinberg
0
Reputation points
commented 2026-05-24T06:35:23.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
18,545
Reputation points Microsoft External Staff
Moderator
3 answers
Auto-populated data do not show in excel sheet downloaded from outlook email
In the excel workbook downloaded from outlook email, when I open the excel file, a dialogue box about "Read-Only" pops out (screenshot). Whether I have checked "Yes", "No" or 'Cancel", and then disabled…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,454 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 61%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
1 answer
for microsoft rewards I get this message for months now: "This rewards.microsoft.com page can’t be found".
I have tried all online suggestions (phone laptop, different search engines). Nothing works. appreciate any help you can provide.
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,525 questions
asked 2026-05-21T12:53:11.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 76%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGU%3C/text%3E%3C/svg%3E)
Gateway User
0
Reputation points
commented 2026-05-24T06:34:35.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
7,455
Reputation points Microsoft External Staff
Moderator
2 answers
OneDrive seems like it selects photos at random.
I just recently got a PC, have not had one in a long time. Logged in to OneDrive and started going through the pictures that I have backed up and it just seems like it chooses at random which ones to back up. I will have a random set of pics that i take…
Microsoft 365 and Office | OneDrive | For home | Android
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
1,131 questions
asked 2026-05-20T19:39:56.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 82%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Edward Lilja
0
Reputation points
commented 2026-05-24T06:34:22.45+00:00
Kai-H
18,545
Reputation points Microsoft External Staff
Moderator
2 answers
need to find a product key for micosoft word i purchased in 2010
I purchased word in 2010 and need the product key cant find it anywhere an definitely don't want to purchase again
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,294 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
1 answer
Files on One Drive keep disappearing, reappearing and disappearing again
I choose to remove my picture files from One Drive and just stay on computer. This resulted in removing my Document files from the computer and One Drive. Apparently One Drive reorganized my file system and made Documents a subfolder to Pictures…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,512 questions
asked 2026-05-20T14:51:44.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 69%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
James McNamara
0
Reputation points
commented 2026-05-24T06:32:18.6633333+00:00
Kai-H
18,545
Reputation points Microsoft External Staff
Moderator
1 answer
Can't reach your shortcut "Folder name " in ONEDRIVE
I'M using the OneDrive desktop app on Windows 11 to access shared folder shortcuts from other OneDrive user easily. However, a couple months ago we have issues where some of the shortcuts in OneDrive are displaying an error message. Despite any attempts…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,856 questions
asked 2026-05-14T20:33:37.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 38%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Luis Suarez
0
Reputation points
commented 2026-05-24T06:29:53.7166667+00:00
Kai-H
18,545
Reputation points Microsoft External Staff
Moderator
4 answers
Two debits and credits in my bank account
Hello, I received two debits in my bank account for $218.50 (one for Microsoft*ads and one for msbill.info nv. Then I received two credits in the amount of $217.90. I need help understanding what happened. The difference in each transaction is only .60…
Microsoft Advertising | Billing and payments | Billing queries
Microsoft Advertising | Billing and payments | Billing queries
Questions or issues related to invoices, charges, and account billing
144 questions
asked 2026-05-20T14:55:15.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 10%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kelly Priestley
0
Reputation points
answered 2026-05-24T06:28:54.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 76%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Arvind Singh
0
Reputation points
2 answers
software ac1300
where can I find the software for a ac1300 wireless dual band adapter for a windows 7
Windows for home | Previous Windows versions | Devices and drivers
35,474 questions
asked 2026-05-22T15:45:02.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 79%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norton, Lester
0
Reputation points
commented 2026-05-24T06:24:49.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
15,525
Reputation points Microsoft External Staff
Moderator
2 answers
how do I fix number before text in Pashto fro right to left direction
Text copied in Pashto from right to left direction but numbering in pashto contents is coming after the text .how do I correct the number before text
Windows for home | Windows 11 | Input and language
1,959 questions
asked 2026-05-22T08:27:21.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Asha | MH Real estate
0
Reputation points
commented 2026-05-24T06:24:38.0166667+00:00
Hendrix-V
15,525
Reputation points Microsoft External Staff
Moderator
2 answers
VLC excluded from categories in edge
Edge seems to exclude from the new categories apps that compete with Microsoft product. The best example I can think of is VLC Media player. Why is that?
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,480 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 17%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
2 answers
SET TIME AUTOMATICALLY BUTTON GREYED
Set Time automatically button is greyed and not able to toggle the same even with administrator rights, location service is ON. someone please guide. the time keeps on changing after i restart the pc
Windows for home | Windows 11 | Settings
9,766 questions
asked 2026-05-22T11:05:07.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 64%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mahadev Kharbe
0
Reputation points
commented 2026-05-24T06:23:31.6166667+00:00
Hendrix-V
15,525
Reputation points Microsoft External Staff
Moderator