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Numeric Keypad doesn't work

Anonymous
2010-03-23T15:32:49+00:00

Since installing Windows 7 (from Vista) my numeric keypad does not work (and yes I have checked that the Num Lock is on).  I've checked that the driver is current and cleaned the keyboard and contacts.  Funny thing is when I moved the keyboard to another computer, the numeric keypad worked fine.  I hooked up the keyboard from that computer and the numeric pad would not work.    I checked the properties and they have the same drivers.  What could cause this error on just one computer (both were updated at the same time)?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-03-24T04:55:57+00:00

    Hi ifsandorbuts,

    ·         Is it a USB keyboard? If yes, then try connecting the keyboard to different USB port and check if the issue still occurs. Let us know the results.

    Even try enabling numeric keypad and check if it helps, here are the steps:

    1.       Open On-Screen Keyboard by clicking the Start button, clicking All Programs, clicking Accessories, clicking Ease of Access, and then clicking On-Screen Keyboard.

    2.       Click Options, select the Numeric Keypad check box, and then click OK.

    Thanks and Regards:

    Samhrutha G S - Microsoft Support.

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    135 people found this answer helpful.
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  1. Anonymous
    2011-02-17T05:52:50+00:00

    The On Screen Keyboard trick didn't work. FWIW; With NUM LOCK off, the pointer, home, end and etc (the lower case keys) work fine.

    Using a Microsoft Multimedia Keyboard and Mouse (v 1.1)

    3 people found this answer helpful.
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  2. Anonymous
    2011-07-19T20:49:07+00:00

    Changing the accessibility options on Windows 7

    Control Panel

         l--------> Ease Of Access Center

                  i--------> Make the keyboard easier to use

                            i----------> untick 'Turn On Mouse Keys'

    This fixed it for me. You can also change the setting for the mouse keys to enable it only when NumLock is off.

    137 people found this answer helpful.
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  3. Anonymous
    2011-08-10T18:40:29+00:00

    Hey thanx a lot...............nice suggestion

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  4. Anonymous
    2011-08-11T17:22:30+00:00

    Thank you, this was a big help!

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