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error 1719 windows installer service could not be accessed ....

Anonymous
2010-02-01T19:59:55+00:00

Suddenly cannot install new programs in Win 7 professional. Have tried various suggestions in similar questions (where relevant to Win 7, some have turned out to be for Vista), but no luck.

Is there a Windows Installer download for Win 7 that I can reinstall (references in other questions relate to Vista)?

Problem may be related to very slow shutdown after I changed Hard Drive Letters.

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2010-02-02T16:20:16+00:00

    Hi,

    You may encounter this error message when one of the following is true:

    •The Windows Installer files on the system are either missing or corrupt.

    •You are trying to install a program, such as Microsoft Office that uses the Windows Installer Microsoft Software Installation (MSI) package file that has the file name extension .msi.

    You can resolve the error 1719 by using the methods discussed below:

    Method 1:

    Start the Windows Installer service

    1. Click Start, type Services.msc and press {ENTER}

    2. Double-click Windows Installer

    3. Set the Startup type of Windows Installer to Manual

    4. Click Start to start the service. Note down the error message if any.

    5. Click OK.

    Method 2: Unregister and re-register the Windows Installer to do that follow the steps provided below.

    1.         Click Start, click Run, type MSIEXEC /UNREGISTER, and then click OK. Even if you

                do this correctly, it may look like nothing occurs.

    2.         Click Start, click Run, type MSIEXEC /REGSERVER, and then click OK. Even if you  

                do this correctly, it may look like nothing occurs, or you may briefly see an hourglass.

               After you run this command, the operation is complete.

    3.         Try your Windows Installer-based application again.

    Method 3: Try performing SFC scan on the computer.

     1.    Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for  an administrator password or for a confirmation, type the password, or click  Allow

     2.    Type the following command, and then press ENTER:  sfc /scannow  

     [The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.]

    A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time

    3.     If any files require a replace SFC will replace them. You may be asked to insert your Win7 DVD for this process to continue

    4.     If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations"

    5.      After the scan has completed, close the command prompt window, restart the computer and check.

    Check the below mentioned link for further guidance on SFC scan –

    http://support.microsoft.com/kb/929833 

    Note: Uninstall the one already present in your system from the Control Panel -> Program and Features.

    Thanks and Regards:

    I. Suuresh Kumar- Microsoft Support.

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  1. Anonymous
    2010-05-11T11:51:13+00:00

    I've had most of the same problems in this thread.  Brand new laptop with Windows 7 Home Premium 64-bit (no XP mode).  They don't tell you when you buy it that it will most likely NOT be compatible with ANYTHING you are used to using......Office, Outlook Express, some games, some financial software.  You will learn it the hard way! 

    Installed Office XP Pro.............it seemed to install, but then couldn't launch it, open it or use it, and then couldn't uninstall it either (it must do something to the Windows Installer in Windows 7).  Installed Open Office.............it worked, but then I couldn't uninstall it.  Tried to download Virtual Box..............wouldn't download.   All these attempts to install produced .msi errors (mostly 1719).  All so-called "fixes" suggested did not work to solve the problem............Installer cleanup utility, unregister/re-register, all the routine suggestions.  Microsoft (as usual) was not and is not helpful.

    Very LONG story short.............ran across a suggestion somewhere (don't remember where) and made a note of it but didn't try it at first because it involved making a registry change, which I don't like to do.  But got desperate and figured what the heck, the computer is already a useless piece of you know what, can't make it any more useless.  So I tried it and it worked.  I was able to uninstall Office XP Pro and Open Office and then was able to install Virtual Box and install Windows XP Pro and Office XP in it. 

    HERE IS THE FIX THAT WORKED FOR ME:    Start, then Run, then type regedit            Go to HKEY_LOCAL_MACHINE\SYSTEM\CURRENT CONTROL SET\SERVICES\MSIserver\WOW64             Right click on WOW64, then select Modify       Set Value Data to 0 (mine was set at 1) and Base should be Hexadecimal       Close everything, reboot, and see if you can uninstall or reinstall...............it worked for me.  Don't bother with Office XP Pro and Windows 7..............it screws up everything.

    I should mention that I did use the Windows Installer Cleanup Utility before I tried the registry change.  Don't know if it made any difference, but it might have.  It didn't, however, fix the problem on it's own.

    Good Luck!

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  1. Anonymous
    2010-11-12T15:43:02+00:00

    Hello knOwit. I have the same problems as Jay but your recommendation did not work either. It boils down to reinstalling Win7 and if one has upgraded from Vista to Win7 it is even more complicated. All the years I have been fond of Microsoft and its products but now I am going to get a different view. This windows installer service problem exists for more than a year but Microsoft support has no fix. Regards, FBB

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  2. Anonymous
    2010-05-10T22:22:10+00:00

    I managed to install my Polar pro trainer program at last. First i tried everything as described above, but nothing helped to the error 1719. Then i simply restored my computer to an earlier date and rightclicked the setup application i wanted to install and then clicked troubleshoot compatibility. Then the program installed as normal (after i clicked for win xp combability etc). I dont know if it was the restoring or the troubleshooting compatibilty thing that fixed it, but i guess you can find that out. ü

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  3. Anonymous
    2010-02-03T08:09:09+00:00

    Suuresh,

    Thanks for your suggestions, unfortunately none fixed or found the problem.

    Method 1. Changed from Automatic, as set earlier, to Manual, and started Windows Installer, tried installing 2 different programs (one being Adobe Photoshop Elements 8), and same error.

    Method 2. Method of accessing changed to as per method 3 as no Run on Win 7 after selecting Start. Again tried installing 2 different programs (one being Adobe Photoshop Elements 8), and same error.

    Method 3. Message at end of running SFC "Protection Windows Resource did not find any integrity violations". Accessed the log file and no entries found.

    Also found I cannot uninstall programs, message as follows "The Windows Installer Service could not be accessed.  This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance."

    Also found Norton Ghost v15 cannot connect, message as follows "This program is unable to connect and communicate with the Norton Ghost backupo service on COMPUTER NAME."

    Any further suggestions short of starting all over again with a fresh reinstall of Win 7?

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