Share via

KB5035942 update issue

Anonymous
2024-03-27T20:21:50+00:00

KB5035942 and KB5036035 were both available as updates on my Windows 11 PCs. I installed them on two devices successfully, but on one device KB5036035 got stuck at downloading 98% for hours. KB5035942 installed fine.

As the second KB got stuck, I restarted the device and it said 'installing updates' and then I noticed KB5036035 was available again and downloaded and installed fine with a further restart.

The problem is, I cannot find KB5035942 listed in Windows Update history as installed today like on all my other PCs or available to uninstall.

I can see though that it has I think been installed through reliability history.

How do I know if this KB has been installed correctly and do I need to be concerned that it's not showing in Windows Update history or available to uninstall?

Thanks!

![](https://learn-attachment.microsoft.com/api/attachments/08c1209b-3445-4034-ac94-9fe018353d9e?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/ea61d108-efb4-476e-bf83-a66ced9e3ee2?platform=QnA" title="filestore.community.support.microsoft.com" rel="ugc nofollow">

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

10 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-03-28T17:29:35+00:00

    Thank you for your feedback. According to Microsoft's official support notes, if you successfully install this update, your computer version will be updated to 22631.3374.

    You can check your PC version by the following method. Press win+r and type:

    winver

    if the version is 3374 after that means you have successfully installed the update, just because the display bug can not be displayed, does not affect your use.

    March 26, 2024—KB5035942 (OS Builds 22621.3374 and 22631.3374) Preview - Microsoft Support

    If it did not install successfully, you can try to install the update manually by following the link below.

    Microsoft Update Catalog

    Enter the number of the update, and then select the model number of your computer.

    Please let me know if you have any other questions or if I haven't explained something clearly.

    Best Regards,

    Aaron- MSFT | Microsoft Community Support Specialist

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-03-30T18:06:23+00:00

    I tried going to the MS Update Catalog and did find the update however it was all in French (I think). WHY? Not installing a French update! And WHY do these updates never install? I am so sick of it and the woman hours I have spent trying to get the blasted things to install to no avail! Every time there are updates, I have this issue. In the end I have to give up and prevent Windows from updating so my computer is not stuck in the relentless cycle of downloading-installing ops failed. So much wasted time!

    Very angry with Microsoft!

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-03-30T18:14:51+00:00

    Not working.

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-03-30T18:16:33+00:00

    Thank you for your feedback. According to Microsoft's official support notes, if you successfully install this update, your computer version will be updated to 22631.3374.

    You can check your PC version by the following method. Press win+r and type:

    winver

    if the version is 3374 after that means you have successfully installed the update, just because the display bug can not be displayed, does not affect your use.

    March 26, 2024—KB5035942 (OS Builds 22621.3374 and 22631.3374) Preview - Microsoft Support

    If it did not install successfully, you can try to install the update manually by following the link below.

    Microsoft Update Catalog

    Enter the number of the update, and then select the model number of your computer.

    Please let me know if you have any other questions or if I haven't explained something clearly.

    Best Regards,

    Aaron- MSFT | Microsoft Community Support Specialist

    This is what you get when you go to MS Update Catalog:

    The website has encountered a problem

    [Error number: 8DDD0010] There is a problem with the page you are looking for, and it cannot be displayed. Please try the following: Contact the Web site administrator and inform them that this error has occurred for this Web page address.

    So I rest my case: USELESS

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-03-30T18:23:58+00:00

    Thank you for your feedback. I can't understand what problem you are experiencing, are you unable to install the update or what is the problem.

    0 comments